We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
No comment left by this customer.
16/12/10
If only you would have local collection points and send tracking detail by email, you would be perfect. I hate waiting in all day !!
16/12/10
great service, on time, and sorted the label i had forgotten. will use again for sure, cheaper than post office and much more convenient
16/12/10
No comment left by this customer.
16/12/10
No comment left by this customer.
16/12/10
Perfect
16/12/10
Left here on Thursday PM and arrived in Australia at my customers Monday AM!
16/12/10
No comment left by this customer.
16/12/10
The courier didnt pick up my parcel on the requested day as he said he couldnt find the business address but he had my number and didnt call
16/12/10
You are the best company I have used and hope you continue to be as good as you are now. I will recommend you to others your great - thanks
16/12/10
fastpickup
16/12/10
Brilliant company, Will reccommend you to all our customers
16/12/10
excellant service & great tracking feature
16/12/10
everything was fine look forward to dealing with you again
16/12/10
Courier who failed to collect, on arranged day and were quite late the following day
16/12/10
1st class service
16/12/10
Service as advertised.
16/12/10
No comment left by this customer.
16/12/10
great service, will def use again!
16/12/10
3 orders in as many weeks with no collection on the day I paid for!
16/12/10
Your complaints / goods damaged really lets you down
16/12/10
Nothing with Courier is delivered within 24 hours
16/12/10
Did exactly what was expected
16/12/10
My parcel is still here WAITING TO BE COLLECT! I am very disappointed, as I have emailed and have had no response as yet. NOT HAPPY
16/12/10
more time for same day collections as in midday rather than 10am
16/12/10
As usual very good
16/12/10
Parcels were not collected after 2 days . So used another company. Still waiting for a refund. Prior to this they were good.
16/12/10
No comment left by this customer.
16/12/10
NO PROBLEMS WITH THE SERVICE AT ALL.
16/12/10
Don't take 5 days to deliver a package from one bit of London to another when I've paid for next day delivery. There was NO snow at the time
16/12/10
Friendly & professional service, will use again and again and again.
16/12/10
No comment left by this customer.
16/12/10
Parcels still not collected, due to be collected Tues! Have emailed Monkey 3 Times and still no reply! Will never use again - Very Poor!
16/12/10
Excellent service prompt collection will definitely use again and recommend to friends and colleagues
16/12/10
superb service. I had been let down by another courier, parcel monkey came to the rescue. Faultless
16/12/10
Parcel was supposed to be delivered on Monday it's now Thursday still not delivered. Shocking customer service!
16/12/10
First time using the service very impressed.Went for City Link Express tracking the item was very clear on their link from Parcel Monkey
16/12/10
lovely, always on time and speedy speedy :)
16/12/10
Great service and price, recommended.
16/12/10
No comment left by this customer.
16/12/10
