We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
No comment left by this customer.
20/12/10
so have no problem...
20/12/10
arranged collection twice parcel still not collected and we have not had sonw this week till today so cant use that excuse
20/12/10
Excellent service! The only thing that I nearly missed was the printable lable. But once I realised I had to print it, it was easy.
20/12/10
First class service, as always! Nice user friendly website. My number 1 parcel delivery site
20/12/10
Very good easy to use service thank you
20/12/10
Parcel Monkey although cheap have poor customer care, no phone number. OK for odd parcels but not regular shipments as I have found at cost
20/12/10
No comment left by this customer.
20/12/10
was told 7.30 til 5.30 and it didnt come til 1pm next day with no correspondence or reply to my emails
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
excellent many thanks
19/12/10
poor services no reply to any inquiries Rubbish customer services
19/12/10
Very poor. Courier acknowledged and there tracker system shows that their driver has been instructed to collect on 12/1210. Still waiting
19/12/10
Excellent service, great price, fast pick up and delivered to the other end of the country the next day, very pleased!!
19/12/10
No comment left by this customer.
19/12/10
Great service once again!
19/12/10
Excellent service
19/12/10
All good
19/12/10
The parcel was collected one day late and if i did not contact Courier to re-arrange collection it would never have been collected.
19/12/10
No comment left by this customer.
19/12/10
Great service delivered on time-thanks
19/12/10
still chaseing old parcels no one replys to my emails,too much time wasted!!!!!!!!
19/12/10
A parcel that was picked up from us last Monday, has not received parcel yet.
19/12/10
Very good
19/12/10
No comment left by this customer.
19/12/10
Prompt pick up but next day turned into 4 day delivery?
19/12/10
Poor collection (missed), didn't appreciate waiting in all day for nothing! But, great delivery service in the end.
19/12/10
I placed the order Sunday, it was collected the next day at lunchtime and delivered the next day. Excellent Service!
19/12/10
the customer is still waiting for this item to be delivered.
19/12/10
Excellent, Dorset one day, Norfolk the next, great value and service, however, previous order was not collected had to re-book with another
19/12/10
Pick-up a day late with no call but delivered next day so I fared better than many!
19/12/10
Excellent service. Keep up this type of service level. I am much impressed with your service than your competitor - parcel*go.
19/12/10
2 deliveries, collected promptly. 1 delivered next day other not been delivered YET!!! Extremely disappointed weather fine so no excuse!!
19/12/10
1st time I've used you, very impressed, everything went well.
19/12/10
very good
19/12/10
No comment left by this customer.
19/12/10
good value, collection and delivery both on time.
19/12/10
No comment left by this customer.
19/12/10
There was no pick up of parcel as arranged and no communication at all from yourselves. Very disappointing.
19/12/10
