We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,053 reviews.
Great service on this occasion - collected as requested & delivered the next day just after lunchtime
26/01/11
Great service and reasonable too !
25/01/11
EXCELLENT SERVICE.
25/01/11
Fast collection as promised.
25/01/11
No comment left by this customer.
25/01/11
No tracking details appeared at any time on the website - and I had to check with the recipient that it had arrived.
25/01/11
cheap and reliable service will use again
25/01/11
I am very pleased with the servie received thus far. My suggestion is to continue the competive pricing and quality service.
25/01/11
No comment left by this customer.
24/01/11
No comment left by this customer.
24/01/11
Great pickup & delivery arranged. Only niggle was it took around an hour to generate the label documents from order confirmation.
24/01/11
STILL waiting for refund on 4 parcels paid for but not collected in DECEMBER!!! Talking with your CEO on Tuesday (Alan Brown fyi)
24/01/11
No comment left by this customer.
24/01/11
The only thing I would like to see an exact collection time. But Parcel Monkey is the only parcel company i'll ever use.
24/01/11
No comment left by this customer.
24/01/11
it would be good to keep previous quotes in the account area
24/01/11
No comment left by this customer.
24/01/11
EXCELLENT, FIRST CLASS, WILL USE AGAIN SOON!!
24/01/11
Collected and delivered on time. Last minute price surprise on one of the packages because the address was 'off the beaten track'.
24/01/11
No comment left by this customer.
24/01/11
Picked up on time and droped off on line the price is ok could be a bit cheaper overall very happy with the service thanks allot
24/01/11
I was happy with the service but tracking would have been helpful as buyer left no feedback so unsure about there experience if received ok?
24/01/11
good quick pick up - hassle free - will happily use again
24/01/11
Very good service. Will use again. Thank you.
24/01/11
The parcel was picked up late Monday and it was delivered to Mum in Canada Thursday for her birthday we were amazed it got there so quickly
24/01/11
Very Poor. Two items were not collected, I had to rebook, was not even told items were not collected. Not your normal standard.
24/01/11
This was totally brilliant - collected parcels 30 minutes from ordering - very, very impressed!
24/01/11
Very poor service, i sent three different parcles to three different addresses and all three parcles were delivered to the wrong addresses.
24/01/11
Excellent service - cheap and efficient. Will definitely be using again!
24/01/11
To let you add extra insurance cost in the initial quote, so you enter length, width, height, weight, insurance in the first form.
24/01/11
Very good service indeed
24/01/11
As an Ebayer who works throughout the week this service was invaluable.It was Easy to use, Very good value and excellent service. Thanks
24/01/11
Very quick and on time, fantastic service
24/01/11
No comment left by this customer.
24/01/11
Excellent service.
24/01/11
No comment left by this customer.
23/01/11
No comment left by this customer.
23/01/11
service was good
23/01/11
No comment left by this customer.
23/01/11
No comment left by this customer.
23/01/11
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