We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,387 reviews.
I would have preferred a am or pm collection choice rather than sitting in all day .
16/02/11
Well done guys, job well done.
16/02/11
The parel wasnt picked up on the Thursday and I had to rearrange pick up for the Friday, so the parcel got there on Monday & it was ment to
16/02/11
i booked for 2 parcels to be collected for 2 separate locations they were both delivered to 1 location complained but heard nothing
16/02/11
very good service by pleasant, polite and careful couriers
16/02/11
I paid extra for my delivery to arrive before midday the following day and it didn't arrive until the day after that!
16/02/11
the parcel was not picked up untill friday two day late!!! i had to phone and then remake my order for a pick up so not good
16/02/11
No comment left by this customer.
16/02/11
Perfect. Citylink were great as well. Friendly and efficient.
16/02/11
collection as promised and delivery within 24hours very good thank you
16/02/11
Spot on again. This is about the 6th time i've used Parcal Monkey and i've never had a problem
16/02/11
Courier didn't collect. Rebooked after waiting in all day. Was offered a time slot, courier arrived 3 hours after it. 2 days wasted!
16/02/11
Item not collected AGAIN - Not happy!!!!
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
easy to use website
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
buyer said item was damaged and poor feedback on my ebay
15/02/11
Parcels collected and delivered on time.
15/02/11
very happy with the service,used for the 3rd time and all good...thankyou
15/02/11
very easy to arrange, fair prices, service was overall great....many thanks
15/02/11
Top Service at all times. Professional and excellent customer care. One thing i would say is to be more quicker to email responses.
15/02/11
Very good job, excellent service. Many thanks. I shall be using you again!
15/02/11
FANTASTIC service!! Amazed at how quick delivery was!! would highly recommend your services!!!
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
5 parcels on 3 seperate days all collected and delivered on time.excellent service.
15/02/11
Arranged collection for Thursday, email Wednesday informing that collection had been missed. Had to print out new labels & send to customer
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
absolutely fantastic A+++++++++++++++++++++++++++++++++++++++++++++++++++++
15/02/11
As always excellent service.Thanks
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
all good here
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
parcel lost in post :(
15/02/11
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