We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,727 reviews.
No comment left by this customer.
27/02/11
No comment left by this customer.
27/02/11
very pleased i did miss pick up due to emergency but your driver returned later so yes i am well pleased
27/02/11
Please note that despite the recorded message on the given telephone number saying opening hours are 8am 12pm Sat Phone stays closed
27/02/11
I WORK AT CITY LINK NORWICH AS DRIVER SO I PICK UP MANY PARCELS OBO PARCEL MONKEY
27/02/11
perfect collection and berfect delivery both are very please and really very good value off money thank you
27/02/11
No comment left by this customer.
27/02/11
Very efficient and really good value. Large item collected as requested one day and delivered mid-day next day from the Midlands to Scotland
27/02/11
Very pleased with service and delighted that a receipt is now provided at pick up.
27/02/11
great service from parcel monkey 100% ....shame that citylink failed to collect when they should of...now i have a unhappy customer
27/02/11
i made a mistake with the address but i was repaid in full which was much more than i expected. top service and always the best price. cheer
27/02/11
Courier booked at last minute, arrived a couple of hours later, and delivered no problems the following day
27/02/11
parcel collected by my usual driver,whom is very professional and courteous,delivered as requested,(its the tracking system lets you down)
27/02/11
This is the first time I used Parcel Monkey the service was very efficient I will use them again. to improve give an am or pm collection
27/02/11
Picked up on time, delivered next day at a great price A*
27/02/11
No comment left by this customer.
27/02/11
very good
27/02/11
found Parcel Monkey to be very efficient and would use again.
27/02/11
Excellent Service..Pick up and delivery spot on...Fantastic allround!!! 5 stars from me *****
26/02/11
No comment left by this customer.
26/02/11
easy quick and efficient. would recommend
26/02/11
Prompt collection and delivered fast and without problems
26/02/11
No comment left by this customer.
26/02/11
No comment left by this customer.
26/02/11
I recieved an excellent service which proved to be extremley
26/02/11
Excellent service provided,will definitely use again !
26/02/11
No comment left by this customer.
26/02/11
Great service yet again A++++
26/02/11
reliable, professional and easy to use. we'll commission your services again thank you
26/02/11
No comment left by this customer.
26/02/11
excellent service very highly recommended
26/02/11
No comment left by this customer.
26/02/11
This one was good
26/02/11
A time window for collection would be good if possible.
26/02/11
I would like the quote page to be able to quote a price including VAT and including extra insurance.
26/02/11
It would be great if you could give an approximate time of collection. I waited in all day from 8am till it was collected at 5.30pm.
26/02/11
No comment left by this customer.
26/02/11
Top marks as usual. Thanks
26/02/11
Well I thought NEXT DAT ment the day after you have the parcel collected NOT the day after.All Staff at Courier Wigan should be sacked.
26/02/11
The service I received was first class and I see no requirement for improvement, highly recomended.
26/02/11
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