We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,387 reviews.
Parcel collected when expected and delivered on time, great service, many thanks.
22/02/11
Good efficient service without getting into contracts and commitment to levels of despatch. If the price remains reasonable.
22/02/11
The driver who picked up could of been a bit happier :)
22/02/11
had problems trying to book with you in past and had to use other couriers instead, because havent always got customers email/phone no,s
22/02/11
Would be nice if you could give insurance prices before having to enter all the address details. Otherwise the service is good!
22/02/11
failed to collect on day of collection, therefore delivered 1 day late.
22/02/11
As always quick and efficient service.
22/02/11
Excellent and came right away!
22/02/11
No comment left by this customer.
22/02/11
No comment left by this customer.
22/02/11
Took 24 hours from order verification being received to parcel being collected, which was pooper than expected. Otherwise good.
22/02/11
Great service! will be using you again!
22/02/11
No comment left by this customer.
22/02/11
Great service as usual I will keep coming back.
22/02/11
Excellent service, does what it says on the tin!
22/02/11
WITH OUT A DOUTE, FANTASTIC SERVICE. WILL USE AGAIN
22/02/11
No comment left by this customer.
22/02/11
No comment left by this customer.
22/02/11
the parcel was brought back to me twice! The label I printed had no barcode!!
22/02/11
No comment left by this customer.
21/02/11
Unfortunately I had to book the service twice as the first time it wasn't registered and I was not informed. At the end, it was good.
21/02/11
excellent service
21/02/11
Will use them again,all delivered in time! Very happy with them. Thanks.
21/02/11
No comment left by this customer.
21/02/11
Dident collect parcel on the day it was booked , had to contact you and try and rebook but got no response parcel collected next day ???????
21/02/11
The parcel was not picked up on the day arranged but once it was communication with Nightfreight was excellent. Top marks to Nightfreight.
21/02/11
No comment left by this customer.
21/02/11
Delivered as promised. Excellent service.
21/02/11
It would have been nice to have realised that the prices do not include VAT.
21/02/11
Superb service. We will be using you for all courier deliveries from now on.
21/02/11
I have used you a few times and have found you to be excellant on all occasions
21/02/11
used a lot lately , all good so far , keep it up. Thanks
21/02/11
No comment left by this customer.
21/02/11
Yet again excellent service
21/02/11
many thanks much improved service since xmas and new year
21/02/11
No comment left by this customer.
21/02/11
No comment left by this customer.
21/02/11
Absolutely cracking service! Booked online, collected the next day. Keep up the good work.
21/02/11
I have used Parcel2go for years without problem but then had courier issues! Parcelmonkey Great & Cheaper so far!
21/02/11
No comment left by this customer.
21/02/11
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