We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,387 reviews.
No comment left by this customer.
17/02/11
Bad start in December when I stayed in all day but my order was not collected/ no communication for 10 days. Good service since then, thanks
17/02/11
excellent services - thank you
17/02/11
Always prompt, pleasant and efficient
17/02/11
No comment left by this customer.
17/02/11
No comment left by this customer.
17/02/11
great, thanks!
17/02/11
Polite and efficient collectiion. Very prompy delivery. A great service
17/02/11
excellent service
17/02/11
I have used your service a few times and have never had ANY bother whatsoever, so hassle free - I recommend you to everyone! : )
17/02/11
So easy, will definatly u
17/02/11
No comment left by this customer.
17/02/11
Unfortunately you lost my parcel and your process for handling lost items is non existent. You cannot just blame the delivery company.
17/02/11
Called, Collected, Delivered. Thats what it said on the Tin. A+++++++++++++++++++
16/02/11
The service has really improved since the poor showing at christmas time.
16/02/11
Thanks for your comments, christmas was a difficult time for all businesses, particularly courier companies! I hope you continue to enjoy our normal high service levels.
Like always your service was as expected - Thank you Parcel Monkey , my next orders will come soon :)
16/02/11
Perfect
16/02/11
I sent a parcel to Holland - your destination form assumes its a UK parcel (asks for things like County) - make the form more international
16/02/11
ALL PRETTY EASY EVERYTHING WENT AS PROMISED
16/02/11
Can't think of anything right now, apart from maybe you could package the item for me? Booking easy and collection fine..
16/02/11
No comment left by this customer.
16/02/11
Easy to order, courier collected on time and delivered as expected. Perfect.
16/02/11
tip top service
16/02/11
No comment left by this customer.
16/02/11
easy to use website, cheap, great service, excellent.
16/02/11
No comment left by this customer.
16/02/11
runs as smooth as a baby's bum keep up the great service would like a cheaper service for small item's...
16/02/11
No comment left by this customer.
16/02/11
Just a reminder of your trulty terrible service in Jan/Feb and flat refusal to communicate with your customers. We have only just returned.
16/02/11
No comment left by this customer.
16/02/11
Very good as usual, have used you for a while now and will continue to do so..very happy :) customer 5*****
16/02/11
No comment left by this customer.
16/02/11
No comment left by this customer.
16/02/11
The parcel wasn't picked up on the right day had too take time off work for it to be collected the next day
16/02/11
No comment left by this customer.
16/02/11
No comment left by this customer.
16/02/11
No comment left by this customer.
16/02/11
Excellent service again, just wish you would do letter's and do royal mail out of business!!
16/02/11
No comment left by this customer.
16/02/11
Did as it said it would....Great
16/02/11
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