We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,723 reviews.
better than the previous delivery when customer had to collect from depot herself an hours drive away because driver couldnt be bothered
20/02/11
No comment left by this customer.
20/02/11
No comment left by this customer.
20/02/11
No comment left by this customer.
20/02/11
Excellent customer care team when not overloaded. Great service, as always.
20/02/11
very reliable, very good service, dont need to improve on my part. may be a door to door service from abroad to uk will be good for me
20/02/11
great service and options, but the insurance rate should be more reasonable.. 14p to £1. it pushes the price for moaning buyers
20/02/11
It's all good, except, it would be nice to have a narrower window for collection/delivery between 8:00 and 18:00 leaves me a little hindered
20/02/11
Great always effecient.
20/02/11
prompt pickup and delivery
20/02/11
thank u for good service :)
20/02/11
you should mention on the quote page that the price dose depend on the area in the uk. Thats not mentioned till the parcel is actualy booked
20/02/11
good competitive no nonsense servcice
20/02/11
No comment left by this customer.
20/02/11
No comment left by this customer.
20/02/11
there were no problems fast efficient service thanks
20/02/11
fast, cheap, easy. Well Done!
20/02/11
Quick, easy and reliable.
20/02/11
Collected and delivered on time, very happy thanks.
19/02/11
excellent no problems at all
19/02/11
Nothing absolutely perfect better than royal mail any day
19/02/11
First time using this courier service, great service prompt pick up and delivery will definately be using again.
19/02/11
Great service item picked up and delivered on time, the only slight negative was lack of information regarding the pick up/delivery
19/02/11
They do just as it says on the Tin..!! Spot on.
19/02/11
No comments needed,your a very great service compaired to the others on the net. Thanks
19/02/11
courier failed to collect on day scheduled and had to rearrange another date which was not ideal
19/02/11
Why has am/pm collection option gone. Wife works mornings. Oh well, back to post office......
19/02/11
Extremely impressed! easy to follow instructions. Picked up 9am arrived 9.47am next day. Very helpful polite courier.
19/02/11
all fine thanks
19/02/11
Next day as agreed.Very polite courier.Fab service have used before and will use again,such an easy way to delv. thx
19/02/11
Parcel apparently lost by Courier - 2 items collected together, only 1 registered with them.
19/02/11
Well done. Enjoyed the discount.
19/02/11
brilliant!
19/02/11
No comment left by this customer.
19/02/11
No comment left by this customer.
19/02/11
No comment left by this customer.
19/02/11
No comment left by this customer.
19/02/11
Brilliant service; excellent prices... won't use anyone else...
19/02/11
everything was fine
19/02/11
No comment left by this customer.
18/02/11
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