We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,387 reviews.
No comment left by this customer.
18/02/11
Very good - Collected on time. Will definately use again!
18/02/11
No comment left by this customer.
18/02/11
it would be good if we could know the pick up time like we used to apart from that great service Thanks
18/02/11
No comment left by this customer.
18/02/11
Picked up and transferred with no fuss at all. thanks.
18/02/11
Parcel not collected after 2 plus weeks. Impossible to contact by phone, messages unanswered. Reclaimed fee and will not use again.
18/02/11
it would be better if you could offer either am/pm collection
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
The pickup date was changed and you confirmed via e-mail.The courier still came on the original day as they didn't know anything about it.
18/02/11
Brilliant service & way to cheaper than othet
18/02/11
No comment left by this customer.
18/02/11
The service was fine this time. Booking process should include a postcode finder. Address label awkward size. Why not A4 folded in half?
18/02/11
very poor. one parcel supposedly "delivered" hasn't been. another claim i have is STILL not sorted! VERY unhappy. can i appeal?
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
Extremely impressed! 1st class shipping and a fraction of the cost!
18/02/11
Brill
18/02/11
All 3 items got there the next day by midday, & I got feedback on e-bay saying how fast it all was++++++++++++++++++++++++++++++++
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
No comment left by this customer.
18/02/11
less than half the price of royal mail and speedy delivery with no delays. Excellent customer care and tracking services. Will use again A+
17/02/11
I think you are the best parcel delivery and i have told everyone to use you
17/02/11
No comment left by this customer.
17/02/11
great service.will def use again.
17/02/11
No comment left by this customer.
17/02/11
No comment left by this customer.
17/02/11
No comment left by this customer.
17/02/11
Yet again picked up on the day on the order & delivered the next.
17/02/11
The lowest prices out there, and excellent customer service-faultless!
17/02/11
Unfortunately my arranged pick up did not happen,I waited in all day.Had to re-arrange & cancel arrangements to wait in on rescheduled date
17/02/11
Extremely happy with the service so far, carry on the good work.
17/02/11
collection within our hours friendly driver delivered to customer next day great service - easy to use, will always use again
17/02/11
Excellent – Great price and service. Would definitely use again.
17/02/11
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