We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,387 reviews.
The additional insurance payment is a rip-off.
11/02/11
Courier seem to be unable to collect parcels on time and when you contact them they just fob u off with some useless reason
11/02/11
super fast friendly service A+++
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
even with the speakers extremely well packed, Courier still managed to break them...
11/02/11
Have not used your services before, but will certainly do so again in the future.
11/02/11
No comment left by this customer.
11/02/11
Excellent service as always! Thank you.
11/02/11
great service, friendly driver
11/02/11
These orders need to track on Top Cash Back then it would be just perfect, this failing lets the experience down somewhat.
11/02/11
Very good service, couldnt fault a thing
11/02/11
Great easy to use service and amazing value for me and my customers.
11/02/11
Very good service parcel delivered safely and at correct time
11/02/11
excellent service, great prices, many thanks, A +++++++++++
11/02/11
V.Good & prompt service for pick-up & delivery, but this is the 2nd parcel I've been unable to track. negative response to email & telephone
11/02/11
No comment left by this customer.
11/02/11
Another great service, Well pleased with the collection time and the speed of delivery.
11/02/11
PARCEL PICKED UP WHEN STATED GOOD PRICE,WILL RECCOMEND TO FRIENDS
11/02/11
Excellent service , no probs.
11/02/11
Couriers are always very polite and friendly
11/02/11
No comment left by this customer.
11/02/11
Courier didn't collect the parcel on scheduled day and said the building with 24h security desk was closed.Not ture.
11/02/11
Consistently Good
11/02/11
Good quick easy service
11/02/11
Very Good Service Excellent Will Be Using Again
11/02/11
Fab service, picked up exactly when they said they would, fantastic price, fast delivery and very pleasant driver - BIG THUMBS UP!
11/02/11
No comment left by this customer.
11/02/11
Very good and easy to use. But it would be good to have a collection time narrowed down to within a few hours instead of all day.
11/02/11
No comment left by this customer.
11/02/11
Good quick service
11/02/11
Good service
11/02/11
Could have had next day pick up if I wished, driver came early so didn't have to wait in all day, cost not too bad either
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
thank you
11/02/11
collected when arrange and delivered within 2 days
11/02/11
No comment left by this customer.
11/02/11
Your policy on claims for broken goods is ridiculous - lets a good service down.
11/02/11
Parcels do not get collected on the day of collections, we pay for next day delivery - often are longer than that.
11/02/11
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