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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,819 reviews.
Parcel was supposed to be delivered on Monday it's now Thursday still not delivered. Shocking customer service!
16/12/10
First time using the service very impressed.Went for City Link Express tracking the item was very clear on their link from Parcel Monkey
16/12/10
lovely, always on time and speedy speedy :)
16/12/10
Great service and price, recommended.
16/12/10
No comment left by this customer.
16/12/10
Great!
16/12/10
Expect the worst. Never again. Unorganized, uninformed, customer service without a clue. Performance/Xpense ratio: "extremly poor".huahhhh.
16/12/10
You are very efficient - my parcel was collect promtly with no hassle.. I will be using you again. Thank you
16/12/10
excellent service. thank you
16/12/10
great service!!
16/12/10
=====++++
16/12/10
No comment left by this customer.
16/12/10
booking system worked fine, only let down a bit by the courier, parcel still not delivered due to weather so not much can be done.
16/12/10
Driver did not come at all kept on giving me another day after another did not like Courier however parcel force were good
16/12/10
No comment left by this customer.
16/12/10
booked for next day delivery but it never got deliverd until a week later.
16/12/10
courier arrived an hour after the parcel had been booked on. Friendly and helped out when my printer didnt play nice
16/12/10
No comment left by this customer.
16/12/10
Parcel collected and delivered as requested and on time. Would have liked a bit more tracking information though.
16/12/10
No comment left by this customer.
16/12/10
I did not have my parcel picked up on the day it was intended to be, i did not receive an email to inform me until after and i had to re boo
16/12/10
Absolutely shocking service. Will definately think twice before using this service again
16/12/10
No comment left by this customer.
16/12/10
very quick, very good service
16/12/10
No comment left by this customer.
16/12/10
Excellent service on PM351949 poor service on PM340936 (still one parcel o/s more than 16 days to deliver other 3) info 4 days overdue
16/12/10
Invoices not needed for France, I wasted my time. I booked night before but Courier only got details next afternoon, driver wasn't happy.
16/12/10
Excellent. First class service. Thanks Parcel Monkey.
16/12/10
Excellent service as usual . Thanks
16/12/10
Excellent Service, will use again!
16/12/10
Gr8 Service Definitely Use Again. Thanks
16/12/10
Excellent Service, Helpfull Service Staff, Fast Delivery, Who Could Want More ? Happy Xmas and Joyous New Year with Loads More Bananas
15/12/10
Total ****!!!!!!!
15/12/10
Great, fast, efficient and cost effective. Thanks.
15/12/10
after my parcels were thrown in the back of the van although clearly fragile, arrived 5 days later despite nxt day del being paid for
15/12/10
sorry guys , not all down to you still got delivery issues with Courier , i have emailed you didnt get an answer so wont be using again
15/12/10
Driver didnt collect parcel- Took it to depot myself- One week later parcel still not with client!
15/12/10
1 was in 24 hours 2 in 48 and 1 took 72 but all good
15/12/10
Collected when expected very reasonable rates, very pleased, will use again
15/12/10
The service was great. Came on time and picked up no problem. Delivery took a little longer possibly due to bad weather than stated. Thanks
15/12/10
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