We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,401 reviews.
No comment left by this customer.
14/04/11
Efficient, quick collection at a reasonable price. Very satisfied
14/04/11
Parcels collected and delivered as stated. Very reasonable price.
14/04/11
It would be nice to amend the details once it has gone through
14/04/11
Thanks for your feedback - unfortunately this is a limitation of the technology available to us from our suppliers. If you do need to make amendments you can get in touch with our team.
What can I say - City Link always get it there!!
14/04/11
No comment left by this customer.
14/04/11
Collect & delivered quickly. Thanks
14/04/11
after trying other companies, we are parcel monkey fans, city link are great, their drivers are so polite and reliable I wont use any other
14/04/11
No comment left by this customer.
14/04/11
Very fast !!!
14/04/11
Easy to order, easy to pay, great customer service. Reliable. Brilliant, no complaints!
14/04/11
No comment left by this customer.
14/04/11
will use again although parcel force was cheaper for one of my parcels and they bring lables, cheaper than rm though!
14/04/11
We always make the best possible value services available, thanks for your business.
Very pleased with my first order with you.
14/04/11
Better than last time- which would not be difficult.
14/04/11
No comment left by this customer.
14/04/11
Fast and efficient, thanks very much
14/04/11
Excellent as always!
14/04/11
No comment left by this customer.
14/04/11
No comment left by this customer.
14/04/11
cheap and cheerful...... fast delivery... website needs to be user friendly though...but everything else was good
14/04/11
Excellent collection and fast delivery - would recommend and use again! Thanks
14/04/11
your tracking does not always work
14/04/11
No comment left by this customer.
14/04/11
No comment left by this customer.
14/04/11
Courier did not turn up. I ended up taking the parcel to the depot myself. Not very good at all.
14/04/11
No comment left by this customer.
14/04/11
Love the service as usual - only wish I could add to my comments! Really great service linked to ebay - fab for buyers thx :o)
14/04/11
Excellent, I've used the service several times.
14/04/11
Great service
14/04/11
No comment left by this customer.
14/04/11
The only thing that could improve your impeccable service would be a downloadable invoice
14/04/11
Could do with same day collections and prices not changing randomly mid-morning on the web site.
14/04/11
great
14/04/11
Easy to use website - competative prices - informative helpdesk
14/04/11
Perfect service, super driver, my customers were very happy, thank you :)
13/04/11
I am new to your service and must admit that iit has been first class in many ways, cost, timely delivery, excellent service, will use this
13/04/11
Very good.a much improved service,although it is much more expensive to send 23 kg seats now that city link are not quoted.I use TNT now!
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
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