We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
No comment left by this customer.
25/04/11
You kept my credit card details and almost charged me again for a previous paid for delivery. Scandalous.
25/04/11
great! just would be nice to know the time the pick up would be!
25/04/11
No comment left by this customer.
25/04/11
Good service. Would ask you to produce print out customs forms instead of filling in your own as other companies do and as PM used to too.
25/04/11
No comment left by this customer.
25/04/11
Courier has still not collected it as they forgot to collect they keep messing up i may go to another courier if you can,t sort it.
25/04/11
No comment left by this customer.
25/04/11
Disappointed that collection was next day, but otherwise smooth service
25/04/11
excellent as always - best around!!
25/04/11
City link failed to colect on the booked day, as they couldn't find my house. Parcel Monkey fine.
25/04/11
Very good service.
25/04/11
It would be useful to have an idea of when the parcels are going to be collected (mine were collected at 5:30pm). Other than that, not bad
25/04/11
Normal great service
25/04/11
Perfectly straightforward
25/04/11
it would be nice to have some idea about the collection slots, even for budget deliveries!
25/04/11
As usual a very good service, I keep waiting for the bubble to burst but hopefully it never will. Thank you!
25/04/11
no changes good as it is !!
25/04/11
no contact phone number!!!!!!
25/04/11
very good!! perhaps the courier could have a contact number if no one is in for the collection??
25/04/11
always on the ball never late
25/04/11
collected and delivered on time thanks
25/04/11
It was very good service and I will use you company again
25/04/11
The Service was 5 star will use again many thanks
25/04/11
Always perfect in every way. Thanks again
25/04/11
Much better than the last time. Pleased I gave you another chance
25/04/11
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
great service, easy to use, great choice
25/04/11
Brilliant service and great price from city link
25/04/11
No comment left by this customer.
25/04/11
No comment left by this customer.
25/04/11
very good service city link thank you
25/04/11
excellent once again
25/04/11
Payment system lets it down. Had to logout then back in and refresh several times to make payment and place order
24/04/11
No comment left by this customer.
24/04/11
No comment left by this customer.
24/04/11
I phoned your Basingstoke Office & the date for collection was wrong but she phoned the local man in Camberley & he collected within 20 mins
24/04/11
No comment left by this customer.
24/04/11
Great service and delivered on time
24/04/11
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