We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,402 reviews.
Excellent
12/04/11
No comment left by this customer.
12/04/11
The parcel was not collected and no reason given inspite of the collecter ringing and saying he was 10 min away. I had to reschedule.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Perfect as always
12/04/11
Parcels were not collected first time, not happy...got helpful replies via email, collection rebooked for today, hope they turn up this time
12/04/11
Explaining that drop offs occuar a.m. and pick ups p.m. would remove a worry for the customer if this is the case.
12/04/11
as always brilliant efficient service
12/04/11
the collection of the parcel was 1 day later, otherwise it would have been top marks
12/04/11
Great Service at a great price, hassle free, tracking parcel is excellent, can't praise enough, Cheers
12/04/11
Thank you for the compliments! We're always looking for ways to make the website easier to use and your parcels easier to manage. Thanks again.
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Prompt collection
12/04/11
Great Service always reliable would be better if phone number supplied
12/04/11
No comment left by this customer.
12/04/11
Excellent service, cannot be faulted.
12/04/11
Very good service again
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
service is very good ,drivers are very helpful
12/04/11
Good price, no problems, will use again
12/04/11
Very good service.
12/04/11
Great service
12/04/11
citylinks fault they collected parcel thursday and didnt deliver until monday customer was not happy....
12/04/11
very happy with service pickup and delivery many thanks
12/04/11
Very happy with the service, once again prompt pickup and delivery
12/04/11
Collected and delivered without issues and a good price
12/04/11
Quick collection and deliver at a very good price all happy thank you will allways use Parcelmonkey no problems
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
fast and quick service
11/04/11
Absolutely nothing to add.... amazing, really really impressive service AND cheap!!!
11/04/11
Paid for next day collection but item was collected 2 days after (a day late). No 'Track and Trace' info was available. Poor service.
11/04/11
No comment left by this customer.
11/04/11
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