We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,400 reviews.
Great service, I can't fault it in any way.
11/04/11
Your service is very good and very competitively priced
11/04/11
great service!!! totally reliable!!!
11/04/11
No comment left by this customer.
11/04/11
The only improvement that could be made would be to state AM or PM collection. Otherwise fantastic service, many thanks.
11/04/11
I am sure the bearded Citylink driver is part monkey too!
11/04/11
No comment left by this customer.
11/04/11
Keep up the good work!
11/04/11
Real fast collection and delivery. Excellent!
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
Excellent service. A confirmation of collection booking would be useful as I wasn't sure that the collection had been booked successfully
11/04/11
No comment left by this customer.
11/04/11
Smooth and efficient
11/04/11
parcel was not collected on date promised, had to ring and rearrange for following day, Usually receive excellent service not impressed
11/04/11
No comment left by this customer.
11/04/11
Would it be possible to have more info when waiting for labels from couriers i.e. why it is taking so long.
11/04/11
No comment left by this customer.
11/04/11
Very good and speedy service
11/04/11
No comment left by this customer.
11/04/11
No comment left by this customer.
11/04/11
Great service as always, thank you
11/04/11
pleased with service...was booked over weekend for monday pick up, but wasn't collected till tuesday....good service for price charged
11/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
once again good price, good service
10/04/11
exellent as always ~ keep it up !!
10/04/11
The corrior didn't come on the day I chose. I had to call them to Make another collection appointment
10/04/11
FANTASTIC! great delivery driver! he came back especiallyl when your offices contacted him as i didnt hear the door when he came to collect
10/04/11
PICKED UP ON TIME AND COURTEOUS
10/04/11
The only minor complaint is not knowing if the pickup would be am or pm so couldn't go out
10/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
No comment left by this customer.
10/04/11
very good service pleased i used parcel monkey a lot better than royal mail
10/04/11
Excellent as always, no improvements needed. Broken contents of parcels = customer's fault. ParcelMonkey are by far the best for UK couriers
10/04/11
No comment left by this customer.
10/04/11
very good service
10/04/11
The tracking no issued is misleading starting with pm suggests it is a afternoon collection/delivery otherwisw very good service.
10/04/11
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