We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
Excellent service - I realise it would be difficult but some rough idea of the pick up time would have been good.
18/04/11
Easy to book courier, reliable and reasonable in price. Quick response with regards to damaged items, dealt with very well. Thank you.
18/04/11
Thanks, our customer service team work hard to make sure any problems are dealt with swiftly and fairly. Thanks again.
very good service thanks
18/04/11
No comment left by this customer.
18/04/11
excellent service - much appreciated
18/04/11
No comment left by this customer.
18/04/11
excellent. great service. reasonable price will use again.
18/04/11
Top service saved me alot of money even with the same firm that I had an original quote keep up the good work will use again and have recomm
18/04/11
All good at moment keep it up
18/04/11
Service was fantasic. Not at all expensive and quicker than i thought !!!
18/04/11
Payment by Paypal would be great
18/04/11
Very good, however it would be nice if systems picks up the address by postcode
18/04/11
My parcel was lost & never visible on tracking but staff were helpful. It was then found & delivered by 9am the following morning not 7pm
18/04/11
Great service, thanks.
18/04/11
A fantastic service and great value for money will definetley be using you's again
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
your webite is a problem - start a quote then login to add adress and need to start over with dimensions etc -a pain .
18/04/11
Very fast delivery, would be using you again and again.
18/04/11
No comment left by this customer.
18/04/11
no complaints on this order at least it was picked up on the day it was ordered thanks A+
18/04/11
No comment left by this customer.
18/04/11
Didn't know when parcel was to be picked up once order was placed however delivery was speedy and tracking is EXCELLANT !!
18/04/11
No comment left by this customer.
18/04/11
PM came when they said they would and the item was taken to where it was meant to go.
18/04/11
Very easy site to use and the overall service of the collection/delivery was excellent!
18/04/11
Thanks, keep sending your parcels with Parcel Monkey!
fast service and colection cant faultin any way
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Fast and Good. Thanks.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Superb service as usual
18/04/11
Great service - as before ! (Scotland in less than 24 hours) Why go anywhere else ?
18/04/11
Thanks :)
Collected and delivered with a smile!!
18/04/11
Thanks
No comment left by this customer.
18/04/11
absolutely fab service many thanks
18/04/11
The PArcel Monkey service was fine, however the City Link delivery took 2 days to travel 6 miles from the depot, on a next day service.
18/04/11
great job
18/04/11
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