We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,402 reviews.
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
This is the second time in a week I have used your service and both times they have missed the collection - not reliable at all!!!
13/04/11
Didnt collect on day that was specified (although sender was in) - causing the sender inconvienience which in turn causes me problems.
13/04/11
very good service - well done AAA rating
13/04/11
all went as planned
13/04/11
all went smoothly
13/04/11
No comment left by this customer.
13/04/11
Perfect in every aspect of the delivery, will certainly be using again, many thanks
13/04/11
Very effecient--but time slots for collection would be the icing on the cake,
13/04/11
easy to use and a very efficient service at a competitive price, will be happy to use again and again.
12/04/11
No comment left by this customer.
12/04/11
Have the option available so i can take the parcel to the courier depot if im busy or i miss the collection
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
When booking a collection....Annoyingly, inputting the recipients postcode doesnt bring up their full address.
12/04/11
Very pleased so far.
12/04/11
picked up when out, rescheduled for between 11.30 and 2.30, driver turned up at 3.45 and didnt appologise, just shrugged head and went!!
12/04/11
Our Response: Please remember the collection windows are only a guideline - it's not possible to guarantee time slots.
Amazing service at a great price!
12/04/11
Order placed at 10pm, picked up next morning, delivered day after. great service from all concerned
12/04/11
You missed my collection by a day
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Efficient & fast
12/04/11
Parcel collected and delivered as requested - 5.30pm collection meant I was stuck in all day - I'm sure time slots should be explored
12/04/11
First time used. Very happy with service and will use again, Cheaper than parcel to go.
12/04/11
great to be able to follow the parcel on your online tracking service
12/04/11
Quiet a good service, faster and better than royal mail or parcel force, I will definitely use you again.
12/04/11
very good, but the others are catching up
12/04/11
No comment left by this customer.
12/04/11
Very good service. Improve the website by having a "same size box" button for multiple orders
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Good communication. Always very helpful which is why I keep coming back.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
parcel was collected on the booked day, but did arrive a day late?
12/04/11
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