We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,403 reviews.
Parcel Monkey was excellent but let down by courier who did not attempt to collect at arranged time but lied about visiting my house - 9pm!!
18/04/11
Delivered on time. Will use your service again.
18/04/11
Thanks for your comments!
good service and collected when you advised -thank you
18/04/11
Yet again top class service,price and turnaround - Cheers !!!
18/04/11
No comment left by this customer.
18/04/11
The service is very good, however, if you could give a time period for collection, say am or pm, this would make it even better.
18/04/11
No comment left by this customer.
18/04/11
Quick and painless collection and delivery - thankyou
18/04/11
No comment left by this customer.
18/04/11
Collection time not very clear but other than that a great service & delivery to France
18/04/11
Great thanks
18/04/11
Good service, delivered on time great!
18/04/11
Great Service and very good value for money
18/04/11
No comment left by this customer.
18/04/11
great service would recomend
18/04/11
all very good but could benefit from a service which has a set morning or pm pick up which wasn't with my last order.
18/04/11
My first experience was not good. However, this experience was faultless and my faith is completely restored. Thanks.
18/04/11
Superb Service - kept me informed at every stage. I would highly recommend this company.
18/04/11
No comment left by this customer.
18/04/11
you're getting better, keep it up!
18/04/11
Great service as usual, very quick delivery and very polite, helpful driver, Many thanks
18/04/11
Easy website and booking system, pickup and delivery went without issue.
18/04/11
No comment left by this customer.
18/04/11
Very efficient. Very polite courier. Will recommend to friends.
18/04/11
Good service..would recommend to others.
18/04/11
placed order late in the evening, picked up next morning and delivered the day after, trouble-free transaction
18/04/11
Spot on, package arrived on time and in undamaged condition. Thanks guys.
18/04/11
Tried to book a parcel at 10.25am for same day pick up (CityLink) but wouldn't let me. Otherwise service is excellent....
18/04/11
No comment left by this customer.
18/04/11
Parcel was collected on time, and delivered on time. I can't ask for any more
18/04/11
For the second time in two weeks - the parcel was not collected on the originally booked day and I had to ring citilink again to rebook.
18/04/11
Very fast delivery and came to pick up when asked... Picked up at 2PM and delivered at 10AM the next morning. Thanks!
18/04/11
Very reliable and hassle free, not like some of the others, and cheap too!!! Win Win!
18/04/11
collected and delivered on time thank you
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Great service with great prices.
18/04/11
AS USUAL, GREAT SERVICE AND VERY QUICK DELIVERING TO AUSTRALIA. THANK YOU
18/04/11
No comment left by this customer.
18/04/11
i have just recieved confirmation that my parcel arrived safely this morning after being collected on friday will be happy to use you again
18/04/11
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