We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
No comment left by this customer.
01/05/11
No comment left by this customer.
01/05/11
Parcel didn't arrive on the day expected, I had a very angry client & Courier do not want to help to get the item delivered the next day!
01/05/11
easy service to use, collected parcel as requested, arrived when requested. Can't ask for much more than that at the price quoted.
01/05/11
good up to present keep it up
01/05/11
Yer every thing went well pick up and drop of next day, have used again since but some wedding delayed the next day drop of
01/05/11
Excellent service again. Picked up on time very polite driver. Many thanks would definately recomend Parcel Monkey
01/05/11
No comment left by this customer.
01/05/11
very good service. i love them
01/05/11
Parcel Monkey loves you too!
Courier & you quoted 2 to 3 day delivery it has been sitting in china on hold for 4 days how much refund am i going to get ???
01/05/11
Our Response: As with any parcel moving globally, there can be customs issues. This is the same for any courier. Please contact the team who will be glad to look into this for you.
No comment left by this customer.
30/04/11
No comment left by this customer.
30/04/11
Great fast service, great price, thanks
30/04/11
No comment left by this customer.
30/04/11
No comment left by this customer.
30/04/11
Excellent service. Fast collection & delivery at a very reasonable price. A++++++++++++
30/04/11
superb service.have used plenty of times and will do again.one stop shop exactly what you need with no fuss
30/04/11
No comment left by this customer.
30/04/11
Can't think of any way to improve it as the service was excellent - thank you!
30/04/11
No comment left by this customer.
30/04/11
Not collected- no comms, rearranged collection, went to wrong address. Finally collected now delayed by bank hols- not good
30/04/11
Collected and delivered as promised, good value, will use again.
30/04/11
great
30/04/11
Courier were meant to pick it up, yodel did and the both of them managed to lose the parcel, and send it to the wrong country! never agian!
30/04/11
Our Response: All of our international parcels are handled by DHL, we do not have any dealings with Yodel.
Parcel was not collected no reason given as to why. Gave payment info for refund but was still asked for it again. Will not use you again.
30/04/11
perfect in every way
30/04/11
PROMPT COLLECTION
30/04/11
No comment left by this customer.
30/04/11
very good - collected when booked and delivered next day - item now ready for sending back to us next week - thank you
30/04/11
Thank you Great Service and Delivery
30/04/11
Wow! DHL collected my parcel and tried to deliver it in Florida 27 hours later! It was so quick the receipent wasn't expecting it!
30/04/11
Even we didn't know DHL had a space programme! ... joking aside, thank you for the comments and we hope to see you again.
Super as normal
30/04/11
Would be handy to have a rough time slot, pick up time....am or pm.....or a call from the courier for a rough idea ?
30/04/11
A Time of Collection within a couple of hours would be helpful
30/04/11
No comment left by this customer.
30/04/11
Excellent website and Citylink picked up on time and were courtious and helpful
30/04/11
To be honest, everything was perfect. The only way to improve the transaction would be for you to have sold and wrapped the item for me :-P
30/04/11
Great comments ... don't joke too quickly about the selling and wrapping though, we've got some interesting stuff coming out later this year that might just do the trick!
very good service and a lot cheaper than I expected
30/04/11
No comment left by this customer.
29/04/11
excellent service, thank you.
29/04/11
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