We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,403 reviews.
Very impressed with the service all round and will definitely be using again in the future
19/04/11
Good service, value for money, item delivered on time without any problems
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
very easy to use, no fuss .... great thanks
19/04/11
Thanks for your business
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
All went smoothly, prompt collection, delivery next day
19/04/11
No comment left by this customer.
19/04/11
it will stay poor till you actually come into the real world and invest in a contact number!! i get sick of typing repetitive emails!!
19/04/11
Our Response: You're able to talk to the carriers direct to solve small issues. We would not be able to keep our prices so low if we had to pay for a full on call centre too.
No comment left by this customer.
19/04/11
Excellent thanks
19/04/11
No comment left by this customer.
19/04/11
Brilliant service, pick-up from the south east of england to delivery in the remote south west of scotland in just over 24 hours, thanks
19/04/11
Excellent Service would use every time for larger items. Thank You
19/04/11
Thanks!
Very good quick service - impressed - will use again and recommend to friends/family
19/04/11
No comment left by this customer.
19/04/11
the booking system is very easy, i like the quotes section, great to have so many options - pick up is first class as is notification of del
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
one word excellent
19/04/11
as always excellent hassle free top class service - would not use any other company
19/04/11
No comment left by this customer.
19/04/11
It was really good, but I had to wait for 2 days for my parcel to be collected
19/04/11
fast reliable service
19/04/11
very good, super fast delivery
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
No comment left by this customer.
19/04/11
everything fine
19/04/11
No problems with this one (unlike some others we have sent).
19/04/11
No comment left by this customer.
19/04/11
A great advantage would be if you could sate morning of afternoon collection otherwise great service
19/04/11
A 2-4 hour time slot would be good instead of waiting in all day
19/04/11
Our Response: Unfortunately this technology isn't available yet, but we're working with our carrier partners to make this happen asap.
Excellent service - as usual.
19/04/11
Hi I send alot of parcels and in past used parcel2o, with them only 50% of parcels collected on time, with you 100%. BUT I WANT PAYPAL BACK
19/04/11
Arrived at 1715 hours, would have been good to have got a phone call if running late
19/04/11
Our Response: As stated online, collections and deliveries can take place anytime before 6pm.
No comment left by this customer.
19/04/11
delivered on time and no problems,
19/04/11
No comment left by this customer.
19/04/11
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