We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,403 reviews.
Excellent service- have already recommended parcel Monkey to friends.
19/04/11
You did exactly as you said you would, the parcels were picked up and delivered perfectly. Thank you
18/04/11
too much paperwork for international and the tax at other end ridiculous
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
you could give slots for collections. Save time instead of having to stay in awaiting collection.
18/04/11
Unfortunately this technology isn't available yet, but we're working with our carrier partners to make this happen asap.
Have used 3 times now and been very happy with the service provided by Parcel Monkey. Would recommend
18/04/11
GOOD SERVICE, I WILL BE USING YOU AGAIN
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
parcel collected and delivered promptly. Excellent service
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
DELIVERY LABEL COULD NOT BE PRINTED STRAIGHTAWAY, SO PICK UP WAS DELAYED BY A DAY. REST OF SERVICE VERY GOOD
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Good service with parcel monkey. Annoying that couldn't get a specific pick up time - would make huge improvements
18/04/11
Ooh Ooh Ooh, Aah aah aah, Eee Eee Eee - Top banana from Parcel Monkey!
18/04/11
Thanks for the comment! Loving the effort there :)
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
Service was fast but one item was broken upon deliver dispite placing fragile stickers on parcel
18/04/11
I thought the service was easy to use, reasonably priced and excellent. Would recomment to others.
18/04/11
It hadn't occurred to me that your email sending the label would go into my junk folder ~ hence I missed the collection the first time aroun
18/04/11
No comment left by this customer.
18/04/11
No comment left by this customer.
18/04/11
would of been better if it was an AM or PM collect not any time from 8am onwards
18/04/11
Fantastic service I will use Parcel Monkey all the time,you cant get any better,and its easy well done Parcel Monkey
18/04/11
good service
18/04/11
Excellent service - I realise it would be difficult but some rough idea of the pick up time would have been good.
18/04/11
Easy to book courier, reliable and reasonable in price. Quick response with regards to damaged items, dealt with very well. Thank you.
18/04/11
Thanks, our customer service team work hard to make sure any problems are dealt with swiftly and fairly. Thanks again.
very good service thanks
18/04/11
No comment left by this customer.
18/04/11
excellent service - much appreciated
18/04/11
No comment left by this customer.
18/04/11
excellent. great service. reasonable price will use again.
18/04/11
Top service saved me alot of money even with the same firm that I had an original quote keep up the good work will use again and have recomm
18/04/11
All good at moment keep it up
18/04/11
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