We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Excellent service and fast delivery
02/05/11
delivered on date requested & was very happy with the service provided. Thanks & will use again
02/05/11
No comment left by this customer.
02/05/11
smaller packets, cheaper.
02/05/11
No comment left by this customer.
02/05/11
Good service eventually-but if you supply a collection date,I shouldn't have to chase you when collection is not made as in this instance
02/05/11
Lost parcel, extremely poor customer service, in fact abysmal!
02/05/11
sent a range of different parcels and packets all in one go, every one went 100% successfully, thanks
02/05/11
was told the item would be delivered by the 26th got there 4 days later
02/05/11
No comment left by this customer.
02/05/11
Very good service at a good price, will definitely use again
02/05/11
No comment left by this customer.
02/05/11
GREAT SERVICE AS ALWAYS
02/05/11
Very good service, cannot think of anything you could do better.
02/05/11
It would be good to give a rough time for collection, but otherwise excellent service!
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
I was disapointed this time as my parcel was not collected as promised and is now in the depot waiting for tomorrows delivery!
02/05/11
took too long
02/05/11
No comment left by this customer.
02/05/11
Good price with service exactly as promised.
02/05/11
No comment left by this customer.
02/05/11
Great service again!
02/05/11
excellent, picked up when you said you would, and delivered next day thanks
02/05/11
No comment left by this customer.
02/05/11
Easy to use the web site.Easy to pay and print lable .Just total ease of use and top quality service.Would not use any other company.
02/05/11
great service!
02/05/11
Excellent fast service and great value for money highly recommend!!!!!!!
02/05/11
No comment left by this customer.
02/05/11
Fast delivery (was rescheduled, but we don't know why. Customer request?) Our customer was happy, though.
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
collection booked for thursday no collection now wont be collected until tuesday very poor service
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
Service exactly as written on the box, one can't ask for much more than that
02/05/11
Great service as always but could do with a time slot for delivery and collection. Apart from that A1
02/05/11
Was picked up on time and delivery on time. Very good
02/05/11
Very pleased!
02/05/11
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