We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 221,139 reviews.
Specific collection date is in an odd location - it should be around where the compensation part is as it is a variable like that
13/10/10
excellent service could not do any more to improve it many thanks
13/10/10
ive used use 4 times now all without problems and all delivered the next day
13/10/10
Great! :-)
13/10/10
i did seperate 2 orders both abroad & both were returned to me, & parcel monkey could not give a reason for either why they were returned
13/10/10
Exellent value - took the stress of finding a next day courier right out of my day!
13/10/10
No comment left by this customer.
13/10/10
This service is great for the heavy parcels, maybe you could look into also providing the same service for smaller weights of parcels?
13/10/10
A lot easier than a trip to the post office and such good value too!
13/10/10
They kept their promise to collect same-day. Couldn't ask for more from a company. A++
13/10/10
Excellent Service which I cannot fault. With the bonus of being cheaper than anyone else!
13/10/10
Excellent keep it up !!
13/10/10
Great service always aprehensive when using a new carrier service or supplier but this service was first class thanks
13/10/10
Even better than booking direct, I'll be using you again
13/10/10
The driver who collects from NP20 is a gentleman. Thank you for your service.
13/10/10
Great service
13/10/10
The courier didnt pick up first time. Was waiting for him all day, and got an email saying i missed the collection. That is not very nice.
13/10/10
timely collection and delivery, excellent!
13/10/10
No comment left by this customer.
13/10/10
Good, service, Would be better if invoicing, shipping details and label printing were all done instantly
13/10/10
No comment left by this customer.
13/10/10
Courier didnot collect the parcel until the third try! I was in at all times,it was a van driver error,could'n't find me but did'n't try t
13/10/10
The item inside the parcel arrived smashed at the other end despite careful packaging
13/10/10
easy to use, good service, reliable service
13/10/10
excellent
13/10/10
Good service
13/10/10
Excellent price, easy booking, no issues with courier. Thanks
13/10/10
exellent service will continue to use Parcel Monkey
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
Would be great if you could do ebay integration (AS AN OPTION) also if you did cheaper parcels under 1kg or 2kg deals. Everythig else is fab
13/10/10
Havent had any thing gone wrong, so can't give tips on how to "improve"
12/10/10
Used a dozen times and could not ask for a better service.
12/10/10
couple of times used gr8 service would def recommend and use again
12/10/10
700% 7 times I have used parcel monkey never disappointed
12/10/10
very poor service, nobody came to collect on 3 occassions. never given a reason why. poor customer service. will never use again. unreliable
12/10/10
No comment left by this customer.
12/10/10
excellent service
12/10/10
I am pretty disappointed. The collection instructions were not forwarded to Courier and now I have no tracking number!!
12/10/10
