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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,534 reviews.
The parcel was collected and delivered promptly with no problems at all - excellent service.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
Would've been great to know a rough time of when the collection would've been made. Waited all day til 4pm.
01/03/11
All of my collections fail and have to be rebooked, 8+ that is rebooked!
01/03/11
No comment left by this customer.
01/03/11
First time I have used parcelmonkey - very impressed and excellent value for money. I will use again!
01/03/11
The 9am delivery was delivered at about 10.30am
01/03/11
No comment left by this customer.
01/03/11
My only disappointment was that this time I was not able to book a time slot - not a problem when I am at work, but it is on my day off
01/03/11
Cheap, In time, Reliable.
01/03/11
Parcel delivery fine - thanks Courier. ParcelMonkey- You have an awful lot to learn about dealing with customers. It's costing you business
01/03/11
Citylink Driver excellent, however Parcel Monkey customer care & comms still abysmal. Are you aware of what a 'customer' is beyond revenue?
01/03/11
very good and reliable ,used so many times and never had any problems ,would recommend every body to use this company
01/03/11
Always a good service A****
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
No comment left by this customer.
01/03/11
Parcel did not arrive, said tried to deliver but I was in all day and no card was left.
01/03/11
Very very satisfied with service was picked up on the day stated and delivered on the day they said it would arrive. Will use again.
01/03/11
No comment left by this customer.
01/03/11
Very satisfied with the service again, it was fast and efficient, I shall definitley use the service again and recommend it to others.
01/03/11
this courier company was excellent compared to some others
28/02/11
As always a great service!
28/02/11
Already used them many times and still really happy with the service. Will use them again in the future! Thanks.
28/02/11
Very happy so far
28/02/11
Your collection courier is always nice and early and very polite. 5 stars to him
28/02/11
Smooth transaction, great service as per normal
28/02/11
great
28/02/11
Excellent would use your services again
28/02/11
No comment left by this customer.
28/02/11
Courier did not collect on the scheduled day. I had to phone them + you to organise another collection day. No apology either
28/02/11
great fast collection and delivery
28/02/11
possibility not you but the driver.
28/02/11
fabulous service/l accidentally put 5 on the label and it should have been 51/ the courier rang me at the door of 5 / he
28/02/11
No comment left by this customer.
28/02/11
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