We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,236 reviews.
Excellent service, but would appreciate knowing if collection was either morning or afternoon, to save wasting a whole day waiting.
13/06/11
No comment left by this customer.
13/06/11
I like using parc el monkey, however this time the parcel wasn't picked up till very late in the day.
13/06/11
we were very pleased with your service
13/06/11
hassle free,good service
13/06/11
No pickup and no apology
13/06/11
Clear, no-nonsence website and instructions, good prices, label bar-coded with all info for driver....top marks!
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
Thank you again for a great service - all delivered on time - highly recommended! :o)
13/06/11
Item was collected on time as stated and delivered on time. And at a great price. Thank you
13/06/11
please could you supply your driver with mailing bags ive asked a couple of times but not had any yet i could be posting with you if i had t
13/06/11
Excellent service and unbeatable price! It took DHL only 50 hours to deliverer my parclel to Tennessee in the USA! I thoroughly recommend.
13/06/11
No comment left by this customer.
13/06/11
it took 2 days to deliver, not as fast as you usualy are
13/06/11
Excellent service as usual.
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
Excellent service. Very nice and polite drivers. I think you are the best couriers and wouldn't use anyone else. 100%
13/06/11
Fantastic Service as usual. Thank you
13/06/11
Good service
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
Fantastic service. Sender and recipient both delighted.
13/06/11
No comment left by this customer.
13/06/11
prompt pick and delivery great thank you
13/06/11
good turnaround. Package arrived undamaged
13/06/11
No comment left by this customer.
13/06/11
Service provided was A1 :) The only improvement i can think of is a " ringback call " when collection is near . Thank you .
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
No comment left by this customer.
13/06/11
Both parcels that were collected were delivered to same address incorrectly i now have an angry customer wanting a ps2
13/06/11
Good service, collected and delivered as stated :-)
13/06/11
A1 service and prompt delivery
13/06/11
terrible service as usual from Courier ,afraid can not use you any more to much hassle,Courier never call or card had to get parcel myse
13/06/11
Citylink are always good and prompt with collection
13/06/11
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