We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,437 reviews.
I paid for delivery before 9am but the parcel was not delivered until 10:44
06/06/11
No comment left by this customer.
06/06/11
No comment left by this customer.
06/06/11
Make it so the website remembers the quote if you then login for your address book instead of having to enter quote details again.
06/06/11
picked up and delivered next day excellent thank you
06/06/11
No comment left by this customer.
06/06/11
the parcel is still sitting in my living room. was meant to be collected Friday, then today & now they say tomorrow. I paid for nxt day serv
06/06/11
awful service, placed order 2 days late collecting
06/06/11
Excellent service and good people at CityLink who seem to collect all my parcels.
06/06/11
No comment left by this customer.
06/06/11
No comment left by this customer.
06/06/11
Great!
06/06/11
Picking up the parcel on the booked date is a good idea. Its happened more than once. Keep customer informed, dont get me to chase you.
06/06/11
I have used this service many times, and have been happy . this time the parcel was very bashed and damaged,lucky i protected item inside.
06/06/11
dhl collection is very poor
06/06/11
No comment left by this customer.
06/06/11
excellent service from collection to delivery,will certainly use again,lot cheaper than the post office without leaving the house.
06/06/11
No comment left by this customer.
06/06/11
Parcel took 5 days to arrive! Missed a birthday as a result. NOT IMPRESSED will think twice before using Courier again.
06/06/11
No comment left by this customer.
06/06/11
Very fast delivery.Good tracking.Very pleased.Thanks.
06/06/11
No comment left by this customer.
06/06/11
Fast & Easy
06/06/11
No comment left by this customer.
06/06/11
Pickup was fine, the kite was delivered and the recipient was happy. All good.
06/06/11
Very please with service. Will continue to use again.
06/06/11
Excellent service, citylink were brillant, wish labels could be printed for you as i didnt have a printer but citylink did it 4 me
06/06/11
great value for money.
06/06/11
very good
06/06/11
gives you advice no you all ready know what we want and you not only deliver our goods but you deliver the best prices around .thank you
06/06/11
Have been using your service for a while now and am very happy with it.
06/06/11
Great Service - easy to book and super fast delivery. Will defo use again!
06/06/11
Driver thought there were 2 parcels (there was 1), and didn't arrive to collect until 3pm.
06/06/11
great service as usall recomended to all
06/06/11
Narrower time slot for collection/delivery.
06/06/11
very reasonable, easy to sort online , very impressed, thankyou
06/06/11
No comment left by this customer.
06/06/11
EXCELLENT FAST SERVICE THANK YOU
06/06/11
All went smoothly
06/06/11
Always had excellent service with parcel monkey. Recommending to friends
06/06/11
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