We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,088 reviews.
great once again will use you again
31/05/11
The serivce was efficient and prompt. The driver was cheerful!
31/05/11
The internet ordering service.
31/05/11
We have used Parcel Monkey on numerous occasions and have been given an excellent service.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
Perfect. Thanks a lot!
31/05/11
have not had any complaints from my customers so i guess everything is ok! parcels are collected when arranged and most times cost is OK!
31/05/11
Great price and service, will definitely use again.
31/05/11
very helpfull service, a guide to weight categories would be useful as exact weight is not always known
31/05/11
excellent thanks..collected quickly, trackable service for a good price.
31/05/11
No comment left by this customer.
31/05/11
Excellent service and excellent price for what was quite a large item. Collected when stated.
31/05/11
Not your fault, but Courier never appeared the next-day, and with a bank-holiday weekend the package is delayed by literally a week!
31/05/11
fast and cheap,the two main reasons for using your company
31/05/11
nobody picked up the parcel on the day so we had to take it ourselves to a depot!! delivery from there fine but what pick-up!!! None
31/05/11
The labels were incorrect. They related to the part of DHL that is now YODEL. We had to re-do the paperwork when the driver arrived.
31/05/11
No comment left by this customer.
31/05/11
excellent collection and delivery, driver very friendly,
31/05/11
Excellent service but would be good if we could have a time slot, i.e. AM or PM as you have to wait in all day 'just in case' but thanks :-)
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
Collected on time and delivered in good condition. It was a returned item and I got my money back with no problems.
31/05/11
not too bad a all...
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
Overall a good service
31/05/11
Excellent service, I will use again for sure
31/05/11
Fast efficient service Thankyou
31/05/11
No comment left by this customer.
31/05/11
After I gave recipient your quote the price was increased by £15, I was not very happy, but deliery time was very fast & recipient happy
31/05/11
No comment left by this customer.
31/05/11
Courier arrived to collect and said I hadn't prepared all necessary paperwork. I followed the instructions on parcelmonkey website.
31/05/11
Very good service thanks
31/05/11
No comment left by this customer.
31/05/11
It would be better if your order process gave you (either / or) option for collecting bought goods or sold goods to be delivered
31/05/11
No probs would and have recommended
31/05/11
No comment left by this customer.
31/05/11
very good service, no problems whats so ever.
31/05/11
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