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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,819 reviews.
excellent service as always, fast and efficient website that is day and night comparison so some of the **** out there. Well done
24/03/11
None at present.. keep on doing what your doing..
24/03/11
AN ABSOLUTE FIRST CLASS SERVICE AT THE BEST PRICE...
24/03/11
excellent service
24/03/11
No comment left by this customer.
24/03/11
No problems, excellent service, thanks!
24/03/11
No comment left by this customer.
24/03/11
No comment left by this customer.
24/03/11
Prompt collection and delivery although tracking didn't update correctly
24/03/11
I AM VERY HAPPY WITH YOUR SERVICE AND CITY LINK ARE VERY GOOD THANKS HAPPY CUSTOMER
24/03/11
Great service will reccomend
24/03/11
THESE GUYS PROVIDE AN ABSOLUTE PERFECT SERVICE!!!!!
24/03/11
You guys are doing great job. It is because your services are cheap and the courier companies you're dealing with are all big names.kp it up
24/03/11
No comment left by this customer.
24/03/11
overall experience.........rubbish as usual
24/03/11
Our Response: Your parcels were collected on time and delivered next day?
Excellent - Price, speed for collection and delivery.
24/03/11
Great service, reliable and prompt. a+++
24/03/11
No comment left by this customer.
24/03/11
The driver said he came to the house to collect it (City Link) but he never. At 5:15 we drove four miles to the depot to have it uplifted.
24/03/11
No comment left by this customer.
24/03/11
Collected on time, delivered on time, decent price. What more can I say?!! Thanks.
24/03/11
Excellent,Quick Service.Prompt pick up and delivery.Solved my Leisure Battery Delivery Problem with no problems.I will use 100% again.THANKS
24/03/11
Very smooth organisation of a delivery, Thanks a lot.
24/03/11
service was fantastic, please keep up the good work.
24/03/11
3 days over due in collection. Had to phone the depot twice to chase it up, then wait 45 mins after hours for driver to turn up
24/03/11
Great service, thank you!
24/03/11
easy, very quick and very affordable!
24/03/11
No comment left by this customer.
24/03/11
existing address was not recognised by City Link, had to call to rearrange delivery and enquire why it happened
24/03/11
No comment left by this customer.
24/03/11
Absolutely Painless and cost effective
24/03/11
Delivery was a day late but apart from that, excellent.
24/03/11
Parcel collected very quickly - comms, service excellent will be using on a regular basis. Knocks spots off going to post office
24/03/11
Really helpful via email and the courier driver was great; friendly and took time to explain forms. Arrived in China 2 days later. V please
24/03/11
Cheerful and helpful driver always willing to help, would recommend.
24/03/11
No comment left by this customer.
24/03/11
No comment left by this customer.
24/03/11
only prob ive had is when booking for pickup on a certain day and courier coming day before, ok if parcel ready though
24/03/11
the process is very good
24/03/11
Price shot up because parcel was shipped to a remote are but overall a good reliable service.
24/03/11
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