We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
Rates were very reasonable.You could see if its possible to give a 2 Hour pick up window as this would give exceptional service
01/06/11
Brilliant... will most def b using ur services again!
01/06/11
extremely efficient parcel delivery service always on time & with a smile, making posting a pleasure
01/06/11
No comment left by this customer.
01/06/11
Fantastic. Parcel was collected just 40mins later. Will definitely use you in future
01/06/11
brilliant service can't fault
01/06/11
brilliant as always
01/06/11
excellent service
01/06/11
No comment left by this customer.
01/06/11
No comment left by this customer.
01/06/11
get a contact phone number,deal with claims promptly....not our terms and conditions say we can waste 3 weeks of your time!!
01/06/11
Pickup was 24hours later than expected
01/06/11
really easy web interface!
01/06/11
No comment left by this customer.
01/06/11
courier never turned up on arranged date, had to drop at depot myself
01/06/11
Very fast delivery as described, very pleased and would use again.
01/06/11
Please contact me friday as i awaywith regards to a refund as your service is that poor the item has never even been picked up! 07723326777
01/06/11
No comment left by this customer.
01/06/11
No comment left by this customer.
01/06/11
service has improved. keep it up. many thanks
01/06/11
Quote, collection and delivery smooth. I'm happy.
01/06/11
Many thanks I am about to place another booking
01/06/11
Excellent service - thank you.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
DHL collections always good. City Link not so reliable. Parcel Monkey always efficient.
31/05/11
very slow at sending the postage labels.
31/05/11
Always great service and value for money
31/05/11
Thank you
31/05/11
Another slick pickup and delivery. Thanks.
31/05/11
highly reliable and good value for money
31/05/11
Attempted deliver was 2.5 hours after the specified time window. I ended up having to hire a van to collect it myself! very unsatisfied
31/05/11
super. picked up on time. friendly guy. wish you wouldnt put parcel monkey logo on address label
31/05/11
No comment left by this customer.
31/05/11
very good
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
no body another courier
31/05/11
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