We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
Great service easy to use. If it was also available as a mobile app it would be fantastic
03/06/11
I know it is difficult to say exactly when a parcel will be collected but if a.m. or p.m. was specified it would be useful.
03/06/11
Great service and value, excellent
03/06/11
collected on time and delivered on time with no damage.,
03/06/11
excellent value for money service
03/06/11
No comment left by this customer.
02/06/11
never came to pickup parcel
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
great - easy to book
02/06/11
No comment left by this customer.
02/06/11
Fast and professional service
02/06/11
ALWAYS PLEASED WITH YOUR SERVICE & HAPPY TO RECOMMEND
02/06/11
No comment left by this customer.
02/06/11
Good pricing and account creation, will use again
02/06/11
No comment left by this customer.
02/06/11
So easy to arrange collection and delivery, and at a very reasonable cost. Excellent service.
02/06/11
Great service as always. Thank you.
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
Collection could have been a little earlier but apart from that a quality service
02/06/11
No comment left by this customer.
02/06/11
picked up on time no problems
02/06/11
the tracking number did not work but the delivery was perfection.
02/06/11
Parcel was collected on Friday but not delivered until Wednesday. Hadn't realised 'next day' delivery didn't include Saturday
02/06/11
great service
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
City Link failed to collect the parcel on original date.
02/06/11
very good thank you
02/06/11
Thanks. No problems at all. Quick delivery.
02/06/11
Very good service. Got items delivered 8.30 next morning. Cheers.
02/06/11
Your collection driver for our area is so very efficient and well mannered. A greast asset to your company
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
PM website etc. excellent. Parcel was not delivered on time; Courier did not attempt to deliver until receiver chased them.
02/06/11
large parcel left on 26/5/11 my site saying that parcel had been cancelled called for order to go ahead now 2/6/11 still not delivered
02/06/11
Would be better to know if the parcel is being collected/delivered morning or afternoon
02/06/11
Perfect
02/06/11
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