We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,235 reviews.
No comment left by this customer.
10/06/11
Thanks great service shipped to Portugal very pleased no problems
10/06/11
I used your service for the first time and I was very pleased. Thanks!!!
10/06/11
Very easy to use and cheaper than RM for higher weights. Collected on time - will use again
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
I use Parcel Monkey for all my large delicate nappy cakes and Im always impressed with the gr8 service! Thankyou x :)
10/06/11
Excellent service and great prices. Will definitely use again!
10/06/11
quick delivery cheers
10/06/11
No comment left by this customer.
10/06/11
5 stars service, thanks.
10/06/11
good service many thanks
10/06/11
No comment left by this customer.
10/06/11
perfect pick up and delivery. thanks again
10/06/11
No comment left by this customer.
10/06/11
Excellent serv
10/06/11
V poor service, no support from PM, complete confusion with the courier, had to deal with personally all week. Doubt I'd be using u again
10/06/11
Courier didnt collect on the Monday. Phoned tuesday and all they said was sorry the driver was too busy. Did collect tuesaday though
10/06/11
No comment left by this customer.
10/06/11
Always great service and value from Parcel Monkey and City-Link.
10/06/11
Collected on time, delivered exactly as requested and very prompt.
10/06/11
courier failed to turn up on 2 days and blatently lied about not being able to collect the item. utterly appaling
10/06/11
Can't fault the service
10/06/11
excellent value, speedy collection and next day delivery
10/06/11
Hassle free, simple service at a good price.
10/06/11
Was not going to use again ,but after last few parcels totally exonerated
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
Contacted Courier Park Royal depot 4 days consctively; reprnted collctn docs & still no collection; it's pathetic; like yr complnts prcdre
10/06/11
No comment left by this customer.
10/06/11
Easy online order, was collected and delivered with no issues or problems - first class service
10/06/11
I sent a hardwood storage chest which was very well wrapped and even marked as fragile.The customer received the parcel broken,terrible !!!
10/06/11
fantastic thanks
10/06/11
Quick & easy.
10/06/11
No comment left by this customer.
10/06/11
Confirmation took an age to arrive, eventually arrived at about 3am, as a result I didn't think anyone was comingmissed the courier
10/06/11
very good service, thank you :-)
10/06/11
Quick and trouble free service. Thanks!
10/06/11
Quick, easy, reliable. Slightly slow website, slightly clunky interface, but great service!
10/06/11
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