We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,432 reviews.
I had to ring several times to check that my parcel was going to be picked up. Eventually they sent a driver out to me by 7pm
02/06/11
very easy and efficient service
02/06/11
Reliable
02/06/11
Good value, easy to use website.
02/06/11
One thing, it's not fair to charge the sender if the person the other end is not in - that person should be charged
02/06/11
Was very please with which the efficency and speed in which my parcel was delivered
02/06/11
brilliant! my royal mail parcel never got there yours was very simple and arrived safely
02/06/11
Fantastic Service from the UK to Hong Kong in 2 work days - Amazing!!
02/06/11
I COULDNT BELIEVE HOW QUICKLY IT WAS DELIVERED. IT WAS COLLECTED PM AND THE FOLLOWING DAY HAD BEEN DELIVERED. EXCELLENT
02/06/11
No comment left by this customer.
02/06/11
more contact
02/06/11
WOW - excellent service.........................................................100% satisfied
02/06/11
No comment left by this customer.
02/06/11
happy with service,will use again
02/06/11
Great service, reasonable price - will use again.
02/06/11
No comment left by this customer.
02/06/11
ive used parcel monkey a few times now and they have been very sufficient and the drivers from the courier service have been very polite
02/06/11
It would be fantastic if you could offer a morning or afternoon collection, so customers didn't need to stay in all day
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
VERY HAPPY WITH YOUR SERVICE.....THANK YOU.
02/06/11
No comment left by this customer.
02/06/11
Easy to place the order, and simple to change from collection to depot drop-off with City Link.
02/06/11
No comment left by this customer.
02/06/11
saturday - courier said they tried at 11.58 no one home customer said they were home confronted courier company who admitted they hadn't
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
AS ALWAYS EXCELLENT QUICK SERVICE - ABSOLUTELY THE BEST AROUND ***** CANNOT FAULT IN ANY WAY
02/06/11
No comment left by this customer.
02/06/11
Brilliant
02/06/11
once again outstanding service ... polite courier man ... a**** and good price i regularly use and recomend to anyone
02/06/11
great as usual thanks
02/06/11
I can always rely on parcel monkey - they have not let me down
02/06/11
exellent as always
02/06/11
No comment left by this customer.
01/06/11
This time the collection and delivery went smoothly - can't say the same for the 2 previous transactions, but getting better. Good value tho
01/06/11
No comment left by this customer.
01/06/11
I ordered a pick up since last month, the Courier you used to pick up parcel lost my goods, and you dont find it ok to inform me about it
01/06/11
I found ParcelMonkey quite by accident.....and since then I have used them on several occasions...now I always will..Excellent service.5star
01/06/11
Great service - easy to use but have had lots of problems accessing your website. None of the log in details sent to me worked.
01/06/11
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