We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,408 reviews.
Excellent service, as ever!
18/05/11
No comment left by this customer.
18/05/11
Excellent price, excellent service. Always use city link via Parcel Monkey.
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
Courier didn't arrive on the correct date...delivered parcel's late...emailed Courier twice to complain and no reply. Will not use again!
18/05/11
No comment left by this customer.
18/05/11
Working through an intermediary there is no point of responsibility or accountability, anything goes wrong nobody takes the blame.
18/05/11
great
18/05/11
No comment left by this customer.
18/05/11
Fine!
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
excellent service.
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
i thought your driver was very courteous and well informed /organised well done.... will use again
18/05/11
keep up the good work and thank you.
18/05/11
It's hard to improve a system that is already good, no buts either!
18/05/11
No comment left by this customer.
18/05/11
No comment left by this customer.
18/05/11
Very good and reliable service.
18/05/11
No comment left by this customer.
18/05/11
Picked up promptly, deliverd intact and on time via CityLink
18/05/11
very happy with the service, swift and very reasonable prices
18/05/11
No comment left by this customer.
18/05/11
yES YOU PICKED UP ON TIME.
18/05/11
Efficient and good value.
18/05/11
Exactly as planned.
18/05/11
Excellent service, picked up and delivered next day as promised.
18/05/11
11 out of ten superb service
18/05/11
I tracked Courier most of the day and waited in & at 2 o clock I tracked it, said my house was closed was not, no card. no knock at door
18/05/11
No comment left by this customer.
18/05/11
Got there on time!
18/05/11
No comment left by this customer.
18/05/11
Your basic insurance level is way too low, £20 is unrealistic. Even the post office give more than double that.
18/05/11
No comment left by this customer.
18/05/11
Your service was good. However you still owe me compensation from a disaster 2 years ago - want to talk about it? 07899 965300
18/05/11
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