We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
DHL collections always good. City Link not so reliable. Parcel Monkey always efficient.
31/05/11
very slow at sending the postage labels.
31/05/11
Always great service and value for money
31/05/11
Thank you
31/05/11
Another slick pickup and delivery. Thanks.
31/05/11
highly reliable and good value for money
31/05/11
Attempted deliver was 2.5 hours after the specified time window. I ended up having to hire a van to collect it myself! very unsatisfied
31/05/11
super. picked up on time. friendly guy. wish you wouldnt put parcel monkey logo on address label
31/05/11
No comment left by this customer.
31/05/11
very good
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
no body another courier
31/05/11
Fantastic service will be using again without a doubt
31/05/11
great once again will use you again
31/05/11
The serivce was efficient and prompt. The driver was cheerful!
31/05/11
The internet ordering service.
31/05/11
We have used Parcel Monkey on numerous occasions and have been given an excellent service.
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
Perfect. Thanks a lot!
31/05/11
have not had any complaints from my customers so i guess everything is ok! parcels are collected when arranged and most times cost is OK!
31/05/11
Great price and service, will definitely use again.
31/05/11
very helpfull service, a guide to weight categories would be useful as exact weight is not always known
31/05/11
excellent thanks..collected quickly, trackable service for a good price.
31/05/11
No comment left by this customer.
31/05/11
Excellent service and excellent price for what was quite a large item. Collected when stated.
31/05/11
Not your fault, but Courier never appeared the next-day, and with a bank-holiday weekend the package is delayed by literally a week!
31/05/11
fast and cheap,the two main reasons for using your company
31/05/11
nobody picked up the parcel on the day so we had to take it ourselves to a depot!! delivery from there fine but what pick-up!!! None
31/05/11
The labels were incorrect. They related to the part of DHL that is now YODEL. We had to re-do the paperwork when the driver arrived.
31/05/11
No comment left by this customer.
31/05/11
excellent collection and delivery, driver very friendly,
31/05/11
Excellent service but would be good if we could have a time slot, i.e. AM or PM as you have to wait in all day 'just in case' but thanks :-)
31/05/11
No comment left by this customer.
31/05/11
No comment left by this customer.
31/05/11
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