We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
picked up on time no problems
02/06/11
the tracking number did not work but the delivery was perfection.
02/06/11
Parcel was collected on Friday but not delivered until Wednesday. Hadn't realised 'next day' delivery didn't include Saturday
02/06/11
great service
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
City Link failed to collect the parcel on original date.
02/06/11
very good thank you
02/06/11
Thanks. No problems at all. Quick delivery.
02/06/11
Very good service. Got items delivered 8.30 next morning. Cheers.
02/06/11
Your collection driver for our area is so very efficient and well mannered. A greast asset to your company
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
PM website etc. excellent. Parcel was not delivered on time; Courier did not attempt to deliver until receiver chased them.
02/06/11
large parcel left on 26/5/11 my site saying that parcel had been cancelled called for order to go ahead now 2/6/11 still not delivered
02/06/11
Would be better to know if the parcel is being collected/delivered morning or afternoon
02/06/11
Perfect
02/06/11
Excellent
02/06/11
Great service, couldn,t be easier
02/06/11
No comment left by this customer.
02/06/11
clarify when you'll send labels to print. i got them next day & was told pickup could happen anytime now leaving no time to go out to print.
02/06/11
Great price with excellent service! Parcel arrived well within the time frame even on Saturday!
02/06/11
Good
02/06/11
Excellent service at an excellent price, and I was surprised that the item was deliverd on a Saturday.
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
The parcels were colleceted and deliverd fine, which is what i would expect from DHL, but no uptodate information about there whereabouts
02/06/11
Slick service - don't change a thing!
02/06/11
Parcels were collected and delivered in a timely manner, and I would definitely utilise Parcel Monkey again. Thank you.
02/06/11
Excellent service as usual, many thanks.
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
No comment left by this customer.
02/06/11
Worked as described - for the first time ever service must be imporoving!
02/06/11
I had to ring several times to check that my parcel was going to be picked up. Eventually they sent a driver out to me by 7pm
02/06/11
very easy and efficient service
02/06/11
Reliable
02/06/11
Good value, easy to use website.
02/06/11
One thing, it's not fair to charge the sender if the person the other end is not in - that person should be charged
02/06/11
Was very please with which the efficency and speed in which my parcel was delivered
02/06/11
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