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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,980 reviews.
Can you give more options for larger deliveries.
20/05/11
it said Courier would come between 9 and half 5. i waited all day for them to come, and then left the office at 6. it went down as missed.
20/05/11
would use again 1st class
20/05/11
good service but got delayed a china due a miss understanding but all good now
20/05/11
No comment left by this customer.
20/05/11
Parcel sent to New york. I paid for 1-2 day delivery. Collected Monday PM. Not on DHL's system until Wednesday morning. Took 3 Days.
20/05/11
No comment left by this customer.
20/05/11
I always use pm as i find them way ahead of the rest and can depend on safe and secure services
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
Excellent, and on time
20/05/11
Would be useful to book an approx time slot (thought this was possible before?) or at least have an update of expected collection times.
20/05/11
Parcel was collected and delivered in under 24 hours. Good communication. Will use PM again.
20/05/11
It be nice to have an Text let us know where the parcel is. As we always get the email saying the parcel have arrived.
20/05/11
No comment left by this customer.
20/05/11
I havent got the package yet
20/05/11
No comment left by this customer.
19/05/11
Collection was prompt and no fuss, I will definiately use again. Well done!
19/05/11
Outstanding....... PM are totally spot on!
19/05/11
i payed for next day before 6, and it was monday before it was delivered . bloody city link
19/05/11
No comment left by this customer.
19/05/11
No comment left by this customer.
19/05/11
Never had a problem,but 2 parcels arrived broken but thats my fault,have bumped up the packaging now,Parcel Monkey is the best A++++++++++++
19/05/11
They do exactly what they say they're going to do. First calss.
19/05/11
No comment left by this customer.
19/05/11
No comment left by this customer.
19/05/11
good service driver very friendly & customers pleased.
19/05/11
No comment left by this customer.
19/05/11
No comment left by this customer.
19/05/11
No comment left by this customer.
19/05/11
EXCELLENT SERVICE, AND VALUE FOR MONKEY,OOOPS I MEAN MONEY!
19/05/11
excellent service and really cheap will recommend thanks
19/05/11
Collected quickly & arrived within in time - I will use again
19/05/11
No comment left by this customer.
19/05/11
No comment left by this customer.
19/05/11
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