We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,091 reviews.
Excellent service as always. Thank you
05/07/11
Some indication of collection time would make a huge difference - perhaps AM or PM - I had to sit in waiting for the driver for hours.
05/07/11
very poor
05/07/11
No comment left by this customer.
05/07/11
sdsdsd
05/07/11
Good price. Parcels collected and delivered on time.
05/07/11
Apart from one occasion recently when package did not get collected on the day (no explanation), service using Citylink has been excellent
05/07/11
pick up and delivery o/k but no status info on website
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
First time experience, On time excellent service. Thank you.
05/07/11
spot on , delivered parcel prompt and efficiantly , will be using again and again thank you for great rates
05/07/11
excellant. have saved your site as a short cut and will use again...
05/07/11
No comment left by this customer.
05/07/11
problems with paymaent
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
YOU NEVER COLLECTED MY PARCEL AFTER THREE COLLECTIONS ORGANISED THROUGH YOUR CALL PEOPLE. PLEASE RE-EMBURSE MY PAYMENT.
05/07/11
never had any fault with the service
05/07/11
No comment left by this customer.
05/07/11
No fuss, good value quality service
05/07/11
As always, the service is first class and good value for money.Wish there was a postcode entry, so that the address could be entered easily
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
Good service
05/07/11
as usual very good indeed. Thanks
05/07/11
Parcel collected on time and delivered safely on time. Easy to track and relatively inexpensive. What more could you ask for? Thanks
05/07/11
No comment left by this customer.
05/07/11
customer service is shocking
05/07/11
very good quick delivery
05/07/11
Excellent service thank you
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
No comment left by this customer.
05/07/11
Easy pick up, fast delivery. Can't fault it
05/07/11
No comment left by this customer.
05/07/11
polite, accurate and efficient service, with easy trace and account tracking
05/07/11
The website was easy to use, booked carrier @ 10.30pm, collected next day, can't ask for any more. Excellent.
05/07/11
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