We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
No comment left by this customer.
07/07/11
Quick collection, efficient. Thanks
07/07/11
Excellent service, will use Parcel Monkey again!
07/07/11
faultless service as ever! A well known national courier with 3 initials failed to collect on the same day! City Link rules!
07/07/11
Lack of comms with the carrier...arrived to pick up but some address detail missing...resulting delay
07/07/11
No comment left by this customer.
07/07/11
No comment left by this customer.
07/07/11
Very impressed!
07/07/11
No comment left by this customer.
07/07/11
No comment left by this customer.
07/07/11
No comment left by this customer.
07/07/11
Collection and delivery first class.
07/07/11
It would help to specify am or pm collections to save taking a full day off work.
07/07/11
No comment left by this customer.
07/07/11
really prompt and efficient
07/07/11
Very good value and speedy service
07/07/11
No comment left by this customer.
07/07/11
Fantastic service, quick, reliable, professional
07/07/11
No comment left by this customer.
07/07/11
item is held by customs
07/07/11
City Link collected the parcel as booked thro' Parcel Monkey and delivered it the following day as expected. Very good service
07/07/11
Poor communication, no direct phone access in case of query, have waited 4 days for collection and still not collected. Will never use again
07/07/11
Nice 1 Monkeys !
07/07/11
No comment left by this customer.
07/07/11
No comment left by this customer.
07/07/11
Great the parcel was collected the next day, where as the first time i used i took 4 days. i have some more to book in. :-)
07/07/11
Fantastic Hope to deal with you again many thanks
07/07/11
No comment left by this customer.
07/07/11
If it was possible a pick up call 1 hour before would be great.
07/07/11
If possible some sort of time for pick up would be nice. Stopped in all day waiting for pickup.
07/07/11
Generally a very good service - however Courier failed to pick up on a Friday and picked up late on Monday after numerous calls
07/07/11
great service as usual
07/07/11
No comment left by this customer.
07/07/11
According to the City Link service I had the wrong address for collection, more likely the driver got lost. Other than that, good service.
07/07/11
No comment left by this customer.
07/07/11
YOU LOST A PARCEL OF MINE WHICH I NOW HAVE TO CLAIM INSURANCE
07/07/11
Very easy to use, cant imagine sending a parcel any onther way now !
07/07/11
No comment left by this customer.
07/07/11
Excellent customer service, friendly collection man and very efficient have recomended to a friend. I will always use parcel monkey.
07/07/11
swift service, easy e commerce & excellent value A1
07/07/11
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