We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,754 reviews.
paypal...?
30/06/11
great service. many thanks
30/06/11
No comment left by this customer.
30/06/11
Very useful site for finding best price for postage, Courier collected on wrong day which voided the returns label, so had to redo it online
30/06/11
No comment left by this customer.
30/06/11
No comment left by this customer.
30/06/11
very good service will send again
30/06/11
Could not of been happier with your service.
30/06/11
Web site is always very slow to respond.
30/06/11
Everything is perfect until Courier claim for extra cost for ridiculous parcel dimension which is clearly not true!
30/06/11
all great for me
30/06/11
Spot on the driver waited 10 minutes for me as i was not there
30/06/11
prompt service, collection driver was polite and quick with paperwork
30/06/11
No comment left by this customer.
30/06/11
usual superb service
30/06/11
No comment left by this customer.
30/06/11
Price combination for more that 1 parcel going to same address.
30/06/11
Collected and delivered in time specified
30/06/11
Get what is written when you buy. Good service for heavy goods. Could do with service for lighter items give rm competition
30/06/11
VERY SMOOTH TRANSACTION. MANY THANKS!
30/06/11
brill service 10/10
30/06/11
few attempts to actually get to the payment screen, excellent next day pick up delivered on time, excellent service and will use again
30/06/11
Brilliant. Thank you.
30/06/11
No comment left by this customer.
30/06/11
very helpful as my printer was not working. Thank you
30/06/11
Efficient service and simple to use website. A good saving too!
30/06/11
No comment left by this customer.
30/06/11
Reliable and solid service.
30/06/11
My parcel is lost and I am unable to contact Parcel Monky to get help. Feel completely helpless and frustrated.
30/06/11
Our Response: You can contact our team by pushing the 'help' button in the top menu. If your item is missing our claims team will be pleased to help you with the problem.
very good
30/06/11
Collected in reasonable time
30/06/11
driver polite and helpful. deliverys spot on. no problems
30/06/11
No comment left by this customer.
30/06/11
No comment left by this customer.
30/06/11
No comment left by this customer.
30/06/11
No comment left by this customer.
30/06/11
very quick delivery and overall very happy with the service
30/06/11
Next Day Service doesn't guarantee delivery next day. Only refund if 6 days late! Wow - misrepresentation I think.
30/06/11
Our Response: Sorry to hear your item was delivered late. Unfortunately this can occasionally happen although as you'll see from our other reviews, all of our carriers have an outstanding service level. We do offer a guaranteed service for a little extra where you can get your money back if it's delivered late.
Very reliable, Easy to organize! Would like the time slot back though!
30/06/11
No comment left by this customer.
30/06/11
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