We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
Always great service, thank you
08/07/11
No comment left by this customer.
08/07/11
excellent service, thank you
08/07/11
No comment left by this customer.
08/07/11
excellent performance on every note. thank you
08/07/11
Auto completetion of Customs Doc with your details would be great. This happens on Interparcel.
08/07/11
No comment left by this customer.
08/07/11
No comment left by this customer.
08/07/11
No comment left by this customer.
08/07/11
City Link did not attend on the scheduled day to collect the parcel, so I took it to their depot. They had only recently moved depots.
08/07/11
excellent service,brillant price,collected and delivered as arranged 5**** thankyou
08/07/11
Super eficient service. Kept me informed of the parcel's progress all the way. I would highly recommend Parcel Monkey to any one.
08/07/11
I am STILL waiting for a call back from someone re a collection issue!!!!! So until I get it you will always be ranked POOR 08001385020
08/07/11
EXCELLENT SERVICE AS USUAL MANY THANKS
08/07/11
Although I dropped the parcel off at the depot I still had a city link driver come the following day.
08/07/11
Very quick delivery to Denmark, thanks!
08/07/11
No comment left by this customer.
08/07/11
No comment left by this customer.
08/07/11
until now my parcel has not been delivered I paid for it to be delivered to the receiver not for her to go and collect and pay for it
08/07/11
The system seemed easy and quick to use. The interaction between PM and City-Link were fast and the tracking ID came back quick. Very Good:)
08/07/11
No comment left by this customer.
08/07/11
Collected early morning and delivered on time. Great Service. Great Price.
08/07/11
Got a msg saying I'd 'missed' my collection (we're an office so someone's here from 8.30 to 5.30). Had to reorganise for next day!
08/07/11
I placed my order on a Friday morning but had to wait until Monday afternoon for collection. A saturday collection would be great.
08/07/11
very pleased with service this time round
08/07/11
No comment left by this customer.
08/07/11
Parcel went to barcelona instead of tenerife
08/07/11
Superb service. Good price. Next day delivery. This is Parcel Monkey!
08/07/11
Waited all day for parcel to be collected only for Courier not to turn up. Had to rebook for next day and still had to chase Courier up at 5pm!!
08/07/11
We'd love to look at opening an account with you guys as a business but cannot guarantee 10 parcels or more per week. Can you help?
08/07/11
I was very impressed with the service and will be using you again.
08/07/11
No comment left by this customer.
08/07/11
i clicked on very poor by mistake the service was excellent i placed my order late and my parcel was still collected next day would recomend
08/07/11
A* service as always Thank you
08/07/11
great service.
08/07/11
No comment left by this customer.
08/07/11
No comment left by this customer.
08/07/11
only ok service
08/07/11
No comment left by this customer.
08/07/11
No comment left by this customer.
08/07/11
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