We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,754 reviews.
No comment left by this customer.
02/07/11
No comment left by this customer.
02/07/11
Excellent overseas service. Recommend to all. Will most definitely use again. Thank you Parcel Monkey :-)
01/07/11
collection was very late ,but customer services was very helpful. thanks
01/07/11
Our Response: Sorry to hear about the late collection, but thank you for your comments on our customer service team - they work very hard to make sure problems get resolved easily so it's really good to hear positive feedback.
Excellent service, competitive pricing and reliable as ever
01/07/11
The only thing which could have improved the service would be an unattended pickup option.
01/07/11
No comment left by this customer.
01/07/11
SIMPLE AND EASY TO USE GREAT PRICE
01/07/11
fantastic service, one very happy customer, would recommend to friends and family
01/07/11
outstanding service & great postal prices. thankyou parcel monkey.
01/07/11
Thank you, and you are welcome!
Excellent service! Keep up the good work.
01/07/11
No comment left by this customer.
01/07/11
No comment left by this customer.
01/07/11
Fantastic prices, with spot on service! Thank you very much indeed.. Will definitely recommend
01/07/11
No comment left by this customer.
01/07/11
thanks very much, super quick delivery just as stated. and easy to track many thanks
01/07/11
Very pleased with service. Perhaps an idea of a half day window for collection time would make the service even better.
01/07/11
No comment left by this customer.
01/07/11
great service. very happy!
01/07/11
Excellent service! Very very happy customer! Keep up the good work. Thank you!
01/07/11
communyx.co.uk think you're really very good!
01/07/11
Thanks! Glad to see other businesses benefiting from our great value services.
No comment left by this customer.
01/07/11
Your services have improved greatly since you stopped using Interlink.
01/07/11
Quick, easy and no fuss, first time i'0ve used parcel monkey and i will definitely use th7em again.
01/07/11
No comment left by this customer.
01/07/11
Great service, super efficient, will deffinately use again.
01/07/11
Excellent service and value for money. Will definitely use again. Have already recommended to others.
01/07/11
No comment left by this customer.
01/07/11
Picked up early, pleasant courteous driver
01/07/11
No comment left by this customer.
01/07/11
Parcel sent via DHL and was MUCH cheaper than DHL directly. Rceommended.
01/07/11
Thanks for your comments - that's exactly right, the same services at better prices.
No comment left by this customer.
01/07/11
Service was first rate! You collected and delivered when you said you would, very easy to use, I Will definately recommend and use again!!
01/07/11
NO ONE TURNED UP, NO LABEL ARRIVED FOR TWO DAYS, NO ONE CONTACTED ME, HOW DO I REBOOK?, HOW DO I GET A REFUND? WILL I HAVE TO PAY AGAIN?
01/07/11
Our Response: Please contact our team who will be happy to help you.
would be very useful to be able to arrange by 10-11am a collection for later same day & as could not book previous day for late orders.
01/07/11
Excellent service
01/07/11
No comment left by this customer.
01/07/11
Don't know why you called to collect a parcel I had delivered to your depot, but end result was just as excellent as ever!
01/07/11
good all round.
01/07/11
First Class Service ...again
01/07/11
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