We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,754 reviews.
No comment left by this customer.
30/06/11
Always a really good service!!
30/06/11
No comment left by this customer.
30/06/11
Good service thanks
30/06/11
Excellent service,great prices,helpful & pleasant staff, we use every day. A post code checker would be really helpful for bookings
30/06/11
No comment left by this customer.
30/06/11
For the 2nd time this week nobody has collected my item and I have had to take my parcels to the depot which has left me out of pocket...
30/06/11
All good. Very friendly driver from DHL, which always helps!
30/06/11
No comment left by this customer.
30/06/11
Fantastic service. Will use again.
30/06/11
very pleased with the overall service, will defo be using again
30/06/11
allways very quick and package arrives on time and undamaged.
30/06/11
Excellent, very quick, cheap and efficient door to door service UK to USA with detailed tracking at every stage!
30/06/11
No comment left by this customer.
30/06/11
excellent
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
Excellent. Very smooth. Would definitely use service again.
29/06/11
9.30 am pick up arrived 9.30am next day thats hard to beat !
29/06/11
picked up when arranged.Delivered 2days very happy
29/06/11
Had a few problems with city link collections but very impressed with parcelmonkey customer service, well done.
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
Parcel collected on scheduled day, by a friendly driver too!! Very happy with price and service.
29/06/11
Received email early stating missed collection! Collection had not even taken place, inst. sent to wrong courier!!!
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
delivered late, should have been by 6pm following day but instead delivered 3 days later am
29/06/11
Easy to book, collection made on time, no issues. will use again.
29/06/11
Quick collection, good service
29/06/11
Yeah good
29/06/11
No comment left by this customer.
29/06/11
I affraid your web site takes longer to process a parcel than some others but your prices are competative
29/06/11
Parcel Monkey are great,Courier keep shashing my parcels up,they are very well packed and covered in FRAGILE tape,im losing work
29/06/11
Our Response: I'm really sorry to hear you've been experiencing damage to your items. Unfortunately courier services are not the best way to send fragile items. Please take extra care to read our packaging guidelines when you check out to avoid instances like this. Unfortunately 'Fragile' tape is somewhat limited in it's usefullness as all carriers use machines rather than humans to sort parcels at depots and hubs.
Great service, great price ! Nice one Monkeys !!!!
29/06/11
No comment left by this customer.
29/06/11
No comment left by this customer.
29/06/11
Excellent service and really good value would definately use again
29/06/11
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