We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,092 reviews.
It got there and thats all that matters.
11/07/11
i had to phone the courier myself 3 times to re-arrange collection after they forgot to do so.
11/07/11
1st time user. Helpful website. Prompt courier. Just can't specify time pick-up when working. Son in thank god. !
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
Excellent collection service and to date I haven't had any complaints from the recipients. Thank you.
11/07/11
wold be nice to have time slots for when parcels are picked up, as I had to wait from 8am to 3pm at home until parcel was collected
11/07/11
I didn't recieve labels
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
Hi. The only issue i had with the service was that i had put a note on my collection to say the parcel was on the front porch.
11/07/11
No comment left by this customer.
11/07/11
The service was excellent
11/07/11
good
11/07/11
tracking information terrible!
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
ALL GOOD
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
I've used you many times in the past few months and you have never let me down,i will continue to use your fabulous service in the future!!!
11/07/11
Good service, everything went well
11/07/11
very good service....parcel arrived in 3 days...perfect
11/07/11
All great and easy.
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
First class as always!
11/07/11
Thank You
11/07/11
Took 1 day longer than expected for parcel to be collected
11/07/11
Efficient process and competitive price, thank you
11/07/11
No comment left by this customer.
11/07/11
No comment left by this customer.
11/07/11
Excellent, reliable & speedy service.
11/07/11
Very happy with this service, no complaints.
11/07/11
excellent value for money service using city-link
11/07/11
Good work!
11/07/11
No comment left by this customer.
11/07/11
I was given instructions to ring DHL directly for enquiries about my parcel who then gave me a phone number to ring you.
11/07/11
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