We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,003 reviews.
Great service, really easy to navigate online. Sometimes frustrating trying to speak to city-link, as kept on hold for a while!!
14/10/11
It arrived broken!!! Now is in Brecon refuse centre.
14/10/11
No comment left by this customer.
14/10/11
Would liked a smaller time window of opportunity for collection had to wait in all day.Could ask your driver to call with estimated time of
14/10/11
Only Improvement - Appreciate its online to keep the cost down, but when there is a problem need better service
14/10/11
No comment left by this customer.
14/10/11
Courier did not deliver next day, as expected. Not your fault.
14/10/11
No comment left by this customer.
14/10/11
so far so good everything good a much improved website and spped,only annoying thing is customer telephone number required
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
excilent service extreamly good value A+
14/10/11
excellent service.
14/10/11
FANTASTIC SERVICE! BRILLIANT!!!!!
14/10/11
No comment left by this customer.
14/10/11
Now the third time I have used you guys, just wondering why I used to spend time taking stuff to the post office. Your service is great..!!!
14/10/11
I paid extra for same day collection, but it was collected 2 days late. very dissapointing!
14/10/11
Really great, hadn't used you before, but will do next time!
14/10/11
Packing got damaged and tv got scratched when being sent to be repaired.
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
Having to wait until the next day for the parcel to be picked up
14/10/11
I am still awaiting my Money back for an order that never got to its Destinaction ...SOUTH AFRICA !!!!!!!!!! Paid for on the 1 st September
14/10/11
Swift, no fuss, polite delivery, great value. I will definitely use again!
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
the same day collection service was advertised with the next day delivery leading us to assume it was also next day delivery which we needed
14/10/11
Great driver!
14/10/11
No comment left by this customer.
14/10/11
very happy with the service, thx a lot
14/10/11
Super service. Thanks
14/10/11
Super!
14/10/11
Very Good
14/10/11
Fast efficient service A++++
14/10/11
Excellent service, great value for money.
14/10/11
Good price and great service on a large box to Madrid.
14/10/11
No comment left by this customer.
14/10/11
Very good thanks, worry free easy transaction, good price too!
14/10/11
Excellent service as always
14/10/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
