We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,557 reviews.
I am sure there is a way you can let customers know aprox time of parcel pick up.An hours notice from the driver would be sufficient.
13/10/11
No comment left by this customer.
13/10/11
An am or pm delivery booking slot would be great!
13/10/11
No comment left by this customer.
13/10/11
I did have to call once as it had not been made clear what the pick up time was. But actually in the end I thought I was very pleased that m
13/10/11
No comment left by this customer.
13/10/11
Very clear & easy ordering, parcel was picked up & delivered safely exactly as described for a good price.
13/10/11
Brilliant service - thank you.
13/10/11
sometimes it can be hard work printing the documents, you get a lot of wasted paper, 3 A4 pdf's would be much easier to print
13/10/11
Excellent service as usual
13/10/11
As the parcel was delivered and refused at the main entrance of the hospital, it was soon resolved and redelivered using a different entranc
13/10/11
Website "slowness" seems to be improved - Thanks!
13/10/11
fantastic as always
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
Parcel was picked up and delivered next day without any problems, first class service A**************** would recommend to people
13/10/11
a as per usual brilliant
13/10/11
Clearer guidelines on how a parcel should be packed and presented - the punishment and delay is high for small misunderstanding.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
collected and delivered quickly thats what I paid for
13/10/11
No comment left by this customer.
13/10/11
Really speedy collection, and super quick deliverly, will be using you again, and great price! :D
13/10/11
fast efficient service. thank you!!
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
Used several times over the last week without any hitches. Thank you
13/10/11
A better idea of the collection time would be useful; I sat in the office from 8am until 3pm but was in a meeting when the driver turned up.
13/10/11
excellent service
13/10/11
No comment left by this customer.
13/10/11
Parcel collected and delivered as promised. Tracker gave peace of mind re prompt delivery. Thanks.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
Easy to use online booking - Fantastic! 1 of the parcels I sent had to be collected from depot - no contact from courier company - poor!
13/10/11
No comment left by this customer.
13/10/11
items being broken please be careful.
13/10/11
No comment left by this customer.
13/10/11
I don't think it can be improved - an excellent service that does exactly what I need it to, when I need it to.
13/10/11
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