We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Very happy with service. Nothing more to say. happy customer
11/10/11
10 OUT OF 10 AGAIN,YOUR MEN ARE SO HELPFULL,GIVE THEM A PAYRISE
11/10/11
Please include vat in prices before checkout
11/10/11
Parcel monkey was fine. Courier, however, were not. Didn't turn up but said the had x2 and impossible to get in contact with a human!!
11/10/11
courier arrived in record tim & was friendly. Package delivered on time. Thank you.
11/10/11
easy - will definitely use you again
11/10/11
No comment left by this customer.
11/10/11
Good service overall but parcel goes thrgh unnecessary stages from ldn to amsterdam ,to germany to midlands airport uk when it cld go direct
11/10/11
I cannot think of any inprovment's needed, this service works very well thank you
11/10/11
No comment left by this customer.
11/10/11
We requested a collection for next day adn the parcel was collected 3 days later, after i had to chase chase and chase.
11/10/11
your service was easy to book, reasonably priced - and more to the point it just worked. unlike parcel2go!
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
we waited in all day for collection-then arrived after 7pm & many calls,On delivery they were a day late & said they didnt know where was?
11/10/11
Excellent service as always
11/10/11
best company we have dealt this year
11/10/11
Fast and efficient service for a reasonable price.
11/10/11
Thanks for easy smooth delivery plus pick up of my parcel, recommended xx
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
great service
11/10/11
collected on day of booking unlike another company i have used will be staying with you this company now thanks for be reliable and cheap
11/10/11
No comment left by this customer.
11/10/11
service was excellent thank you
11/10/11
excellent service.did everything I hoped for. I will recommend to all, thank you .
11/10/11
parcel was picked up in good time but wasnt delivered the next day as promised....!!!
11/10/11
Fab service, will use again, and recommend to friends.
11/10/11
very good service, driver very helpful.
11/10/11
The price was excellent and the service immediate. I couldn't fault it. Thankyou
11/10/11
my package is still LOST in your system somewhere and your call centre has been absolutely useless
11/10/11
brilliant service always on time
11/10/11
Collection day as promised
11/10/11
service was excellent, your rates enabled me to return the goods to the usa otherwise it would not have been economically viable, well done
11/10/11
An excellent Service thank you
11/10/11
GREAT SERVICE ALL ROUND.FAST COLLECTION AND DELIVERY RESPONSE.
11/10/11
spot on service. super-fast pick up and super-fast delivery too. Thanks a lot
11/10/11
Good servive as always thanks
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
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