We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
Very good and fast delivery
10/10/11
The City link website updates (eg the time of collection) seem to be a few hours behind
10/10/11
Collection as stated. Delivered on time. Thanks.
10/10/11
used service due to size of parcel, Would like to see a parcel tracking feature added to the site.
10/10/11
No comment left by this customer.
10/10/11
No comment left by this customer.
10/10/11
The product was due to be collected on Monday, was collected Tuesday so should have been delivered wednesday but was delivered thursday.
10/10/11
No comment left by this customer.
10/10/11
No comment left by this customer.
10/10/11
No comment left by this customer.
10/10/11
give us more space to add notes for delivery otherwise fantastic
10/10/11
Excellent As Always Highly Recommended Company
10/10/11
PICKED UP AND DELIVERED ON TIME THANK YOU
10/10/11
The booking process was simple and effective. I have my slot booked - but I had to remind the courier to pickup!!...not parcel monkeys fault
10/10/11
I paid for the package to be picked up that day and it wasnt. The driver didnt even go to the right house and didnt ring. Very Frustrating!
10/10/11
Collected before lunch which was just perfect.
10/10/11
What a great service. A tremendous bargain too, to deliver these tires the total was £22 cheaper than anyone else. AMAZING !!
10/10/11
excellent service very pleased
10/10/11
good service keep it up
10/10/11
No comment left by this customer.
10/10/11
No comment left by this customer.
10/10/11
EXCELLENT
10/10/11
great service, friendly, efficient service - Surrey to Aberdeen the next for £8.22 - bulky item too! excellent
10/10/11
No comment left by this customer.
10/10/11
You would speed up your ordering if you had a postcode search engine and auto form fill for the delivery address. See Parcelforce site.
10/10/11
No comment left by this customer.
10/10/11
The collection arrived very late in the day and we had started to doubt it was coming!
10/10/11
Easy to use website, quick, efficient
10/10/11
GOOD SERVICE - SHAME THAT TIME SLOT CANNOT BE MORE PRECISE
10/10/11
QUICK COLLECTION FRIENDLY STAFF
10/10/11
Once again did exactly as promised, fantastic!
10/10/11
Please make a facility as your competitors 2 allow parcels to be colleceted from a safe place. Also uw text box 4 messages r 2 short!!
10/10/11
second time used no collection
10/10/11
Like anyone is gonna NOT put very good. Found you by accident but will always use you from now on. Have told ALL my mates how great you are.
10/10/11
No comment left by this customer.
10/10/11
This is by far a brilliant service
10/10/11
Faultless collection/delivery as usual.
10/10/11
No comment left by this customer.
10/10/11
Excellent service. Good online updates
10/10/11
No comment left by this customer.
10/10/11
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