We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Just used the service once, very good, quick and cheap. Many thanks.
04/10/11
on time, good value, fragile item undamaged
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
very good
04/10/11
Easy to use website, pick up smooth &i assume delivery ok as I've heard nothing to the contrary. 2 nd time ive used you.
04/10/11
There was 1 day delay picking up the parcel and of course 1 day delay in delivery, other than that it went fine.
04/10/11
Collected 1 day late and delivered 2 days late, making my next day delivery take 4 days! Thanks.............
04/10/11
No comment left by this customer.
04/10/11
very good courier delivered next day easy online service
04/10/11
Booking form need to make 'greyed' options more obvious these can get missed!
04/10/11
No comment left by this customer.
04/10/11
System worked well, and City Link collected from my difficult to find address and delivered quickly.
04/10/11
ok
04/10/11
Wid be good If customer could choose mornin or afternoon pick up
04/10/11
EXCELLENT COMMUNICATION AND SERVICE. VERY SATISFIED AND WOULD HIGHLY RECOMMEND
04/10/11
No comment left by this customer.
04/10/11
Excellent pick up and delivery.
04/10/11
Great deal and great experience!
04/10/11
My first experience with parcel monkey was great thanks!
04/10/11
i was promised a collection today and at 4.15 pm i still havent had a CON Number or email - Citylink. And i cannot contact anyone. Very Poor
04/10/11
No comment left by this customer.
04/10/11
we paid for collection before 12 noon but parcel not collected till late afternoon - but at least it was collected!
04/10/11
Another pleaseure to deal with. Easy step by step process that delivers (excuse the pun) everytime.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
all good
04/10/11
Please restore the ability to copy a whole address to one field, and then drag the separate lines to their proper places
04/10/11
Absoloutely brilliant as ever! Thanks!
04/10/11
Very good, quick and well priced.
04/10/11
smooth pickup and delivery
04/10/11
No comment left by this customer.
04/10/11
I had problems tracking the item online and had to call to find out that the item had not been collected
04/10/11
No comment left by this customer.
04/10/11
Your service was excellent but City Link was not, it was not delivered to my client but somewhere else,she got it 2 days later
04/10/11
All good. the only thing that would improve matters is if you could provide a time window for collection e.g. between 9.00-11.00
04/10/11
easy to use and great service at a great price
04/10/11
No comment left by this customer.
04/10/11
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