We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
All good. the only thing that would improve matters is if you could provide a time window for collection e.g. between 9.00-11.00
04/10/11
easy to use and great service at a great price
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
Great value service and easy to use - thanks:)
04/10/11
No comment left by this customer.
04/10/11
pick up times am or pm would be appreciated, a couple of times pick up has been at 6pm or after having waited in all day
04/10/11
Good price. Quick delivery. Efficient pick-up.
04/10/11
No comment left by this customer.
04/10/11
It is a very good service our customer are happy so we are happy.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
1st class service, thankyou
04/10/11
great service on this item, many thanks
04/10/11
Every parcel delivered safely and on time. The Couriers that call are always friendly and helpful. 5* service at a fair price
04/10/11
Excellent service, highly recommended!
04/10/11
Excellent job as ever. Cheers
04/10/11
Excellent
04/10/11
Collection and redelivery quick and as promised. Hassle free.
04/10/11
Happy with the service
04/10/11
As usual, excellent service.
04/10/11
Did not turn up despite 3 phone calls and the following day promised collection before 10am collected at 12.20
04/10/11
Parcelmonkey and City Link great but would not use Night freight service again.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
All Ok, slight improvements on website as mentioned before needed to make life easier.
04/10/11
Not too keen on the new booking form but nevertheless a BRILLIANT SERVICE 10/10
04/10/11
service gets better every day !
04/10/11
This was my first time using Parcel Monkey and may be my last. Missed collection - they did not come - then informed I had to re book
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
Fantastic as always
04/10/11
have a fixed pick time
04/10/11
Its the second parcel we sent to this customer and the second time a lampshade has been damaged. This never happens to any other customer.
04/10/11
Very easy to arrange & prompt service
04/10/11
parcels were collected on time and delivered on time well done parcel monkey
04/10/11
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