We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,557 reviews.
No comment left by this customer.
13/10/11
Excellent service as always. Simple and fast!
13/10/11
No comment left by this customer.
13/10/11
excellent service
13/10/11
No comment left by this customer.
13/10/11
The collection was a day late and without any notification to say there were system issues. i have come to expect better from you.
13/10/11
service excellent, staff polite, vehicles clean and tidy. They are all excellent just keep it up.
13/10/11
Very easy to use, the price check is very convenient.
13/10/11
No comment left by this customer.
13/10/11
very happy- parcel collected from home. Couldn't be more hassle free. AND good value
13/10/11
Excellent thanks again!
13/10/11
xcellent
13/10/11
I had not used this service before. I found it easy, user-friendly & enjoyable to use. If I need to post a parcel again, I know who to ask.
13/10/11
Couldn't have wished for a better, smoother service and at such a fantastic price. City Link were also absolutely superb :o)
13/10/11
No comment left by this customer.
13/10/11
option of telephone support is a must as your turnaround time for email support is way too slow.
13/10/11
excellent service
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
No comment left by this customer.
13/10/11
G
12/10/11
CityLink chap who takes my parcels is very bright, breezy & polite. Deliveries to my buyers always prompt. Will use you again, thank you.
12/10/11
Excellent, efficient, value for money service as always
12/10/11
Excellent system. easy to follow and efficiently backed up with good service/personnel
12/10/11
You did OK. City Link didn't collect the parcels the first time round, then lied by saying they rung my doorbell but received no answer.
12/10/11
Easy to do and good prices
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
easy to arrange on line with good choice of carrier parcel collected and delivered as requestred. excellent service
12/10/11
very happy with your service i will use you in future when i have parcels to send very reliable and cheap thank you very much
12/10/11
Was supposed to be delivered on Friday and we didn't get it till Monday, customer waited in all day Thursday for collection and was annoyed
12/10/11
always on top form - the best around in the industry - keep up the good work!
12/10/11
A faultless service. Thank you. Competitive, easy to use, and efficient. Will use you every time.
12/10/11
No comment left by this customer.
12/10/11
perfect thank you
12/10/11
No comment left by this customer.
12/10/11
Faultless delivery. Many thanks.
12/10/11
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