We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
Great value more precise (timewise) collection would be better.
06/10/11
Good Value and convenient way of sending parcels, will definitely use again
06/10/11
Have used you a few times now and you have always been spot on - a smooth, reliable and good value service. Highly recommend you.
06/10/11
thanks
06/10/11
Swift service
06/10/11
very fast service, value for money. excellent, will use you again
06/10/11
Excellent service again! I have used you now 3 times and all I would like to say is keep up the good work!
06/10/11
My parcel has not arrived. I have tried tracking it, there is no information, I have emailed customer support twice, no response. Not Happy.
06/10/11
Good job
06/10/11
Great Value - Excellent Service- Would Recommend - Thanks.
06/10/11
Great Value for money, no longer have to carry heavy parcels to post office, glad I found you
06/10/11
everything went to plan, cant fault you
06/10/11
all good
06/10/11
On the whole very good but sometimes no one comes and I have to go to depot
06/10/11
I am trying to contact someone now, as a customer of mine has now waited in for the third day with no collection.
06/10/11
Up to now I am really impressed with the service I am getting
06/10/11
No comment left by this customer.
06/10/11
fab
06/10/11
No comment left by this customer.
06/10/11
Very efficient collection and delivery - much cheaper than TNT rates
06/10/11
As always, excellent service at a great price!
06/10/11
No comment left by this customer.
06/10/11
Collected and delivered within 22 hours of placing the order. Thanks.
06/10/11
I specified next day delivery and it didnt get there the next day. as this was abusiness transaction, this caused me to receive poor feedba
06/10/11
xxx
06/10/11
all good
06/10/11
No comment left by this customer.
06/10/11
It was the 1st time I had used Parcel Monkey-the overall experience was excellent. The website was easy to use & parcel collected no probs.
06/10/11
The service was ok. Cheaper couriers on other websites though.
06/10/11
ace
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
It all worked fine. That's what I wanted.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
I have one parcel still sat in my hallway - no sign of courier
06/10/11
Still not Received my item , Courier have claimed they have tried to deliver twice which is a lie. TBH I'll never use your companies again
06/10/11
NO PROBLEMS , easy to use many thanks
06/10/11
Great, quick service at low costs. Couldn't be better!
06/10/11
Did not collect on day stated, I was informed that driver was unaware that he had to collect parcel
06/10/11
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