We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,003 reviews.
I never give a 100% for anything but the service I received was very good.
21/10/11
Found it to be a very good service, with helpful staff on the phone, when i had made a mistake.
21/10/11
You did exactly what you said your company would do!! this is very rare these days, complete satisfaction, will be sure to recommend
21/10/11
No comment left by this customer.
21/10/11
Initially not collected as driver went to wrong address. Had to rebook and was very happy that my complaint was taken seriously.
21/10/11
Prompt reliable service. Will use again.
21/10/11
An excellent service, will reccommend and use in the future
21/10/11
Good price, good service
21/10/11
Just so reliable and efficient
21/10/11
Deliver the parcel on the day you say you are going to deliver it, and have a timescale for the customer that you are going to pick up.
21/10/11
a smooth transaction , a lot less hassle than royal mail
21/10/11
Would like more details about amount covered by insurance at start of quote. Information currently is very limited, quite hard to determine
21/10/11
you are much, much better than f!@£'n parcel2go...thanks
21/10/11
No comment left by this customer.
21/10/11
Collected and delivered when predicted. I'm happy.
21/10/11
No comment left by this customer.
21/10/11
No comment left by this customer.
21/10/11
No comment left by this customer.
21/10/11
No comment left by this customer.
21/10/11
top dogs as always.
21/10/11
1 day late
21/10/11
No comment left by this customer.
21/10/11
all good
21/10/11
Fantastic service
21/10/11
No comment left by this customer.
21/10/11
Excellant value plus very easy to track parcel. Also telephone numbers readliy available for contact if necessary.
21/10/11
Spot on, as usual. THANKS :O)
21/10/11
Done what you promised. Ta for that. See you next time.
21/10/11
No comment left by this customer.
21/10/11
Excellent service - as ever - please keep up the fantastic service - Many Thanks
21/10/11
easy to use very efficient
21/10/11
The delivery end lets you down. Each parcel was marked as 'failed, no reply' when each time there was someone in. Happened 3 times out of 3
21/10/11
No Complaints....Picked up and delivered on time and no damage to items,which is very important.....thanks
21/10/11
sweet as a nut
21/10/11
Excellent service as always
21/10/11
let customers know weither am/pm pick up
21/10/11
Great service as usual - Thanks
21/10/11
No comment left by this customer.
21/10/11
Prompt pickup and delivery a1
21/10/11
No comment left by this customer.
21/10/11
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