We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
always a pleasure have used many times and will continue to use, actually will be using tomorrow
06/10/11
Courier did not turn up on the collection date and have not notify me or apologise. I have to take it to the depot the other day !
06/10/11
excellent value for money
06/10/11
VERY GOOD SERVICE PICKED UP AND DELIVERED TO DESTINATION WITHIN 24 HOURS!
05/10/11
Excellent service, keep it up
05/10/11
No comment left by this customer.
05/10/11
Excellent service first time used will
05/10/11
Item was collected very quickly & delivered next day.That is unbeatable service considering distance involved.Many Thanks.
05/10/11
Easy to place order. Pick-up as arranged. Parcel Delivered.
05/10/11
brilliant service as usual and thanks to my driver for being great.
05/10/11
Excellent service
05/10/11
Brilliant,fast and efficient service
05/10/11
You picked up the day I booked and delivered the next day. Just perfect service.
05/10/11
Had to wait for pick up all day. Eventually picked up at 17:00. Would have been nice to have a clearer time. Delivery on time by 13:00.
05/10/11
Fast reliable and efficient as always. Satisfied sender and recipient. Thank you.
05/10/11
No comment left by this customer.
05/10/11
Exceptional service as always. Collect on time, deliver on time and all at a great price. Wouldn't go anywhere else now. 5*
05/10/11
Brilliant! As Usual. Thanks Peter
05/10/11
No comment left by this customer.
05/10/11
Easy to use. Driver instruction field could be bigger as not enough room to write anything useful. Had to call CS instead.
05/10/11
Excellent service! Great value for money, I shan't be using royal mail again but I certainly will be using parcel monkey again!
05/10/11
As always a smooth transaction; safe, secure and delivered within 48 hours of booking.
05/10/11
No comment left by this customer.
05/10/11
No comment left by this customer.
05/10/11
First class service throughout..as always.
05/10/11
No comment left by this customer.
05/10/11
very good service, would have cost me a fortune to collect myself, very impressed with prices xx
05/10/11
really good, friendly service, no hic-ups - re-arranged delivery was done very smoothly with a nice friendly quick response - keep it up pls
05/10/11
No comment left by this customer.
05/10/11
No comment left by this customer.
05/10/11
Very easy service to use and quick - would use again *****
05/10/11
Item has not yet been delivered a week after collection. You've twice queried the address in spite of postcode provided. Very disappointed.
05/10/11
Really could do with a post code lookup like Interparcel, save writing the addresses out all the time :)
05/10/11
Ok the collection was a bit challenging however overall service was good
05/10/11
driver forgot the week before to pi k oarcel up,had to rebook. and got forgotton again this week, and van was full on the rebooking
05/10/11
Courier smashed another 2 parcels
05/10/11
excellent service thank you
05/10/11
V good.
05/10/11
usualy very happy however used Courier who came a day late to pick up package and took4 days to deliver, so 24 hr service took 6 days
05/10/11
I find the CityLink agents to be very good and proactive
05/10/11
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